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Issue Details for Jira Service Desk

by

Eren Aygunes

Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page

8x8 ContactNow for Jira Service Desk

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8x8

Make and receive calls without leaving a ticket with a seamless contact center integration for Jira Service Desk

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

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Refined

Build guided, audience-aware service journeys that scale: custom branded JSM customer portals, service centers, help desks & more

Mail Handler for Jira, Service Desk, Service Management

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Programmer Hat

Support can do all setup for you (free). Create ticket from email, email to ticket, or create issue by email

SurveyCake for Jira Service Desk

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SurveyCake

Using SurveyCake as your customer feedback collector for Jira Service Desk

Service Desk Checklists

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JS-Factory

Enforce consistent and compliant processes in Jira Service Management

Instance Auditor for Jira

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RenWare, Inc.

Align Jira to Business Outcomes

Instance Auditor for Confluence

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RenWare, Inc.

Optimize your instance by bulk deleting old/unused spaces, templates, etc or get detailed info for each space

Maps, Locations and Territories for Service Desks

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67 talents

View issues on map with addresses and markers and manage field work in Jira Service Management

Connector for Salesforce & Jira

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Appfire

Salesforce & Jira integration syncs data, automates workflows, boosts visibility between teams, and improves customer acquisition

Power BI Connector for Jira

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Tempo Software

No-code Power BI Jira integration. Connect Jira to Power BI and build custom Jira reports easily. Use free dashboard templates

Service Desk for Jira by Hipporello

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Hipporello

Request intake with forms, email, and direct communication with requestors in Jira

Assets Importer for JSM (Organizations, Service Desks)

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lovebyte.codes

Empower JSM to display assets based on Organization membership

Text Mate for Jira Service Desk

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Rentalhost

Service Desk Text Messaging

Slack Integration+ for Jira

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Appfire

Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption

Power BI Connector - Connect Power BI and Jira

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Appfire

Connect Jira to Power BI with enterprise-grade security — build, analyze, and securely share Jira reports directly in Power BI

Microsoft 365 for Jira & JSM (Teams & Outlook Integration)

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yasoon - Microsoft 365 for Jira

Work in Microsoft Teams and Outlook email. Stay structured in Jira & JSM — fully connected

Elements Connect (external data fields for Jira)

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Elements - Atlassian ITSM Partner of the Year 2025

Bring external data from any SQL database or REST API directly into Jira issues