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JSMXtend - CSAT for Jira Service Management Customer Portal

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T4S Partners

Add your own Customer Satisfaction Survey to the JSM Customer Portal

X Connector for Jira (Twitter)

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Infosysta Apps

Integrate Jira Service Management with Twitter Support channel & Automatically create tickets of public mentions & direct messages

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

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Appsvio - Partner of the Year in ITSM App Solutions

Business-ready service desk reports to streamline ITSM decisions

Elements Pulse - customer experience insights for JSM

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Elements - Atlassian ITSM Partner of the Year 2025

Boost IT service on Jira Service Management with integrated Experience Level Agreements metrics (XLAs) and user insights

Elements Catalyst - service catalog optimization for JSM

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Elements - Atlassian ITSM Partner of the Year 2025

Deliver user-centric, cost-effective services, with smart service catalog insights. Improve portal experience and keep users happy

Surveys for Jira Service Management

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ServiceRocket

Enhance customer satisfaction with tailored surveys in Jira Service Management

AI Issue Summariser - Summarise Issues and Comments With AI

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Rogue Wombat Software

Create AI powered summaries of your Jira issue descriptions or JSM comment threads

Elements Overview - display related issues in custom views

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Elements - Atlassian ITSM Partner of the Year 2025

Display critical details from any Jira work item where it matters. Enhance visibility and edit fields inline from custom views