Search results

Extra Fields for JSM (Version, Assignee, SLA, Custom Fields)

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Narva Software

Empower your customers. Customize the request view and make extra (read only) fields visible to customers in JSM portal

Customer Informer for Jira Service Management

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Simplify

Integrate dynamic templates and tailored content into Jira Help Center to enhance customer support

Visily for Jira

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Visily

Seamlessly embed and interact with Visily boards in Jira tickets to enhance collaboration and streamline your workflow

Chat for Jira Service Management

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Appfire

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Excel-like Bulk Issue Editor for Jira (Structure & Table)

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Ricksoft, Inc.

Filter and gain insight in hierarchy and refined structure view. Create charts and manage multiple issues using Excel spreadsheet

Team Trax: Vacation and holiday tracking for Jira

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Ixenit Kft.

Team Calendar: Manage home office 🏠 , sick leaves 🤒 , vacation🍹 and shared assets 💻 of your teams easily

Fields & Reports Extensions for Jira

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Almbase

Display fields (including SLA) from related issues and generate reports with custom search functions

CORA – AI Chatbot for JSM Self-Service

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CORA

AI for JSM that answers questions, creates tickets, and auto-generates Confluence articles from resolved issues

Customer requests / Issues by reporter & Time in status

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Vertuna LLC

Supercharge your issues view! Check time in status with handy panel showing customer requests / issues by reporter in Jira and JSM

Extension for Jira Service Management

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Deviniti

Make sure your request forms include all the information agents need to assist customers better

Fields panel for Jira Service Management (JSM)

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JiBrok

Display read-only issue fields, HTML messages, and customizable related issues for customers on the Jira Service Management portal

Ultimate Request Explorer (JSM Cloud)

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aety aps

Display extra fields and selection/criteria on the customers request list. With CSV Export and multi column sorting

Better Search in Customer Portal

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Twinit

Extended search and results view on Customer Portal for request types, registered issues and Assets that meet search criteria

Calendly for JSM

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Terenic

Embed Calendly in customer requests with ease and function

Advanced Portal Reports for Jira Service Management

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Nemetschek Bulgaria

Transform JSM into a reporting portal where customers can simply self-serve on service request updates, reports, and exports

SLA Time Management

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Deviniti

Centralize Service Level Agreement (SLA) and OLA management across teams and multiple projects in Jira & JSM

Secure Fields - Data Security & Privacy

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Almarise

Fine-grained custom field-like security for Jira. Restrict view or edit permissions on a field basis. JSM Customer Portal too

My Requests Extension for Jira Service Management

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Deviniti

Let customers organize My Requests page to find, filter and manage requests with ease