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OmniChat for Jira Service Management

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Evolutio d.o.o.

Integrate WhatsApp, SMS, or Viber into Jira Service Management, and be with your customers at every touch-point of their journey

Customer Card - VoIP & Call Center Integration for Jira

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Softlist Sp. z o.o.

Integration omnichannel cloud contact centers, such as Amazon Connect, Cisco Finesse, 8x8, Avaya with Jira Service Management

Personas for Jira

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Realigned Technologies

Use customer goals to build better products - persona management directly in Jira

Custom User Profile Attributes for Jira

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miniOrange

Enhance your Jira User Profiles by creating custom profile attributes & sync attribute automatically from LDAP active directory

Active Directory Attributes Sync

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Deviniti

Display, synchronize, and manage user attributes from Active Directory in Jira

Perspective | Custom Attributes for Jira

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Appsvio - Partner of the Year in ITSM App Solutions

Transform scattered information into valid context. New perspective, easier interpretation

Proxy Variables for Confluence

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ProProces ApS

Use Space name, Space key, Page title, Page status and current user as variables in your pages or templates

AH Agent for HubSpot

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AH Solutions

AI-powered HubSpot customer insights directly inside Jira Service Management

AI Copilot for Agents

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Aisera Inc.

Intelligent automation for instant ticket resolution and improved agent productivity

Translation tool for JSM Customer Portal

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excentia

This plugin enables to translate customer portal texts to user profile language set up

Switch User (SU) for Jira

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The Plugin People

Be the user you seek

Customer Informer for Jira Service Management

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Simplify

Integrate dynamic templates and tailored content into Jira Help Center to enhance customer support

Portal Profile for JSM Assets

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Pio

Streamline your service portal with unified asset insights for each customer

Service Desk LastChange

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Coldfire

Last Changes and User/Customer details on your Issue Navigator

Herzum Approval

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Herzum

A robust app for efficient approval management in Jira and JSM, ensuring workflow control and seamless oversight