by Zendeskfor HipChat
    Supported
    Zendesk supports this add-on.

    Get support

    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Get it nowFree add-on

    Interact and bring contextual information from Zendesk Support directly inside your HipChat chat room

    Interact and bring contextual information from Zendesk Support directly inside your HipChat chat room

    Access Zendesk ticket information

    View Zendesk FAQ & Knowledge-Base (KB)

    Set up and Configure = 3 easy steps

    Directly see key ticket info from the HipChat conversation stream

    Access your Zendesk FAQ and KB directly while staying in HipChat

    Configure your regular expressions and keywords used to trigger Zendesk ticket displays and Help Center searches

    More details

    INTERACT WITH ZENDESK TICKETS FROM HIPCHAT:

    • Keyword shortcuts. From within HipChat, use specific keywords to display key information from Zendesk tickets
    • Create your own shortcuts. Configure your own regular expression and keywords to display Zendesk tickets information
    • Work in context. Get all the relevant and important information from a Zendesk ticket directly in a HipChat conversation or room.

    SEARCH YOUR ZENDESK HELP CENTER FROM HIPCHAT:

    • Search with Keywords. Easily trigger a search in your Zendesk Help Center from HipChat by entering a keyword or regular expression.
    • Configure your own: Create your own regular expression and keywords to trigger a search from inside of HipChat.
    • Preview content. Preview your FAQ content and Knowledge Base articles directly from within HipChat.

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    Pricing

    Support

    Zendesk Support supports Zendesk Support for HipChat. You can visit the support site to get help.

    Get support

    Versions

    HipChat Cloud Released 2015-10-29

    Summary

    Interact with Zendesk directly from HipChat

    Details

    New features:

    • First release. Let's ship it.

    Bugs:

    • N/A

    Installation

    Click on Get it now to be redirected to your HipChat instance to install this add-on. Then follow on-screen instructions. If your add-on can only be installed by an administrator, you will see a prompt. Otherwise, choose a room you own to install the add-on.

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