by xMattersfor HipChat
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    Get it nowFree add-on

    xMatters is a toolchain communication platform that relays data between systems and engages the right people to resolve incidents

    xMatters is a toolchain communication platform that relays data between systems and engages the right people to resolve incidents

    More details

    xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. xMatters automates communications so you can proactively prevent outages, rapidly engage resolvers, manage major incidents, and keep stakeholders informed.

    Collaboration invites from HipChat reference key data from your monitoring or service management tools so your resolution teams can quickly get up to speed and take action. Within the targeted HipChat room, members can use slash commands to see who is on call from a specific team, invite additional resources, and make updates to a service management ticket or StatusPage listing. xMatters eliminates the need to switch back and forth between systems, so your team can resolve incidents instead of worrying about record keeping.

    • Initiate a targeted chat room via HipChat with key data from other tools
    • Record HipChat activity back into a service management ticket

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    Pricing

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    Versions

    HipChat Cloud Released 2017-05-24

    Summary

    Required scopes changed

    Details

    Required scopes changed:

    • Added: VIEW_GROUP, ADMIN_ROOM, MANAGE_ROOMS

    Installation

    Click on Get it now to be redirected to your HipChat instance to install this add-on. Then follow on-screen instructions. If your add-on can only be installed by an administrator, you will see a prompt. Otherwise, choose a room you own to install the add-on.

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