by xMattersfor HipChat
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    Invite the correct on-call resources to a targeted HipChat room to resolve issues faster

    Invite the correct on-call resources to a targeted HipChat room to resolve issues faster

    Resolve Issues Faster

    Plug and Play Integrations to HipChat

    Engage Additional Resources within HipChat

    Automatically engage the correct on-call resources via HipChat with context and data from your other tools

    Quickly configure new integrations to connect HipChat with your monitoring, chat and build tools

    Use slash commands within HipChat to check who is on call, invite additional resources, or add comments to a service management ticket or StatusPage

    More details

    xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. Combined with xMatters, this integration allows individuals to collaborate with the correct on-call resources via HipChat to coordinate and resolve incidents faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources into a targeted HipChat room.

    • Initiate a targeted chat room via HipChat with key data from other tools
    • Record HipChat activity back into a service management ticket (JIRA, ServiceNow, Cherwell etc.)
    • Use slash commands to check who is on call, invite additional resources, or add comments to a service management ticket or StatusPage

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    Versions

    HipChat Cloud Released 2017-05-24

    Summary

    Required scopes changed

    Details

    Required scopes changed:

    • Added: VIEW_GROUP, ADMIN_ROOM, MANAGE_ROOMS

    Installation

    Click on Get it now to be redirected to your HipChat instance to install this app. Then follow on-screen instructions. If your app can only be installed by an administrator, you will see a prompt. Otherwise, choose a room you own to install the app.

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