Invite the correct on-call resources to a targeted Hipchat room to resolve issues faster
Automatically engage the correct on-call resources via Hipchat with context and data from your other tools
Quickly configure new integrations to connect Hipchat with your monitoring, chat and build tools
Use slash commands within Hipchat to check who is on call, invite additional resources, or add comments to a service management ticket or Statuspage
xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. Combined with xMatters, this integration allows individuals to collaborate with the correct on-call resources via Hipchat to coordinate and resolve incidents faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources into a targeted Hipchat room.
- Initiate a targeted chat room via Hipchat with key data from other tools
- Record Hipchat activity back into a service management ticket (Jira, ServiceNow, Cherwell etc.)
- Use slash commands to check who is on call, invite additional resources, or add comments to a service management ticket or Statuspage
xMatters provides support for this app.
Hipchat Cloud • Released 2017-05-24
Required scopes changed
Required scopes changed:
- Added: VIEW_GROUP, ADMIN_ROOM, MANAGE_ROOMS
Click on Get it now to be redirected to your Hipchat instance to install this app. Then follow on-screen instructions. If your app can only be installed by an administrator, you will see a prompt. Otherwise, choose a room you own to install the app.