23
Customers have installed this app in at least 23 active instances.
    by Ugubifor Jira Cloud
    Supported
    Ugubi supports this app.

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    Multithreaded Comments lets you create threaded comments in Jira issues comments

    Multithreaded Comments lets you create threaded comments in Jira issues comments

    Answer to comments to create a threaded comment

    View all threads in 1 click; open them instantly

    Richtext supported - Jira Text Formatting Notation

    Use the "answer" button to reply to a comment

    In 1 click, see all the threads created and navigate to them directly without scrolling

    Richtext is supported by using the standard Jira Text Formatting Notation. All functionalities are available: images, emoticons, styles, ...

    More details

    Usual Jira comments are all queued one after the other and cannot be nested.

    With Multithreaded Comments, you can create answers (threads) to a comment and those answers will be nested to the comment.

    Reviews for cloud

    (13)
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    by Pujan Ziaie on 2017-11-23
    Hey, is the new version covering some points in the review of Glenn already releasesd? Number 2,5,7&9 are important for us.
    Was this review helpful?YesNo
    Ugubi

    Hi Pujan,

    Thank you for your review.

    We are working on it. We currently don't have any release date scheduled.

    Cheers,

    Ugubi Team

    [EDIT]

    Points 2, 7 and 9 have been implemented and are released in the current version of the plugin (no new version needed).

    by Glenn Kubiak on 2017-07-26
    Right now this is the only option for Jira Cloud users. Does a basic job, but needs some big improvements... 1) Not "true" threading. Threading is only one-level deep. Cannot reply to a reply. 2) Reply text is lost without warning when clicking on any links in the Threaded Comments tab. 3) Images do not display thumbnails in Threaded Comments tab. 4) Documentation link has been deleted. 5) Thread replies to not support auto-complete for user ids. 6) Thread replies to not support markup assistance. 7) Thread replies to not support comment preview. 8) Thread replies cannot be sorted, and they sort most recent to the top. This doesn't make sense because then the "story" does not read chronologically. 9) Threads not displayed by default. Have to click on top-level comment to see lower-level threaded comments. 10) Thread nesting is not nicely-displayed. Could use better visual cues to separate comments and replies.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Ugubi

    Hi Glenn,

    Thank you for your review.

    1) The one-level deep is an architectural choice we made, like Slack for example, that simplifies threads use (too much nested levels of comments is not good for readability for example). Moreover, the one level thread choice gives the possibility to list all the current threads and displays them in the "view all threads" panel and accessing to them is then easier.

    2) Will be fixed in the next version.

    3) This functionality is interesting but is not yet on our priorities.

    4) Documentation link is now OK: https://ugubibiz.atlassian.net/wiki/spaces/THDCJC/overview

    5) Will be implemented in the next version.

    6) It supports markup already, but there is no assistance, for the moment. Will be implemented in the next version.

    7) Will be implemented in the next version.

    8) Thread replies are sorted based on the main thread sorting that can be set with the top-right arrow button.

    9) Good idea. Will be implemented in the next version.

    10) Will be enhanced in the next version.

    You are right, right now this is the only option for Jira Cloud users. And this is why we first made this "simple" version such that we can now take all the feedback and enhance it based on the real end users needs, like yours described here.

    Cheers,

    Ugubi Team

    Reviews for server

    (13)
    Sign in to write a review
    by Glenn Kubiak on 2017-07-26
    Right now this is the only option for Jira Cloud users. Does a basic job, but needs some big improvements... 1) Not "true" threading. Threading is only one-level deep. Cannot reply to a reply. 2) Reply text is lost without warning when clicking on any links in the Threaded Comments tab. 3) Images do not display thumbnails in Threaded Comments tab. 4) Documentation link has been deleted. 5) Thread replies to not support auto-complete for user ids. 6) Thread replies to not support markup assistance. 7) Thread replies to not support comment preview. 8) Thread replies cannot be sorted, and they sort most recent to the top. This doesn't make sense because then the "story" does not read chronologically. 9) Threads not displayed by default. Have to click on top-level comment to see lower-level threaded comments. 10) Thread nesting is not nicely-displayed. Could use better visual cues to separate comments and replies.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Ugubi

    Hi Glenn,

    Thank you for your review.

    1) The one-level deep is an architectural choice we made, like Slack for example, that simplifies threads use (too much nested levels of comments is not good for readability for example). Moreover, the one level thread choice gives the possibility to list all the current threads and displays them in the "view all threads" panel and accessing to them is then easier.

    2) Will be fixed in the next version.

    3) This functionality is interesting but is not yet on our priorities.

    4) Documentation link is now OK: https://ugubibiz.atlassian.net/wiki/spaces/THDCJC/overview

    5) Will be implemented in the next version.

    6) It supports markup already, but there is no assistance, for the moment. Will be implemented in the next version.

    7) Will be implemented in the next version.

    8) Thread replies are sorted based on the main thread sorting that can be set with the top-right arrow button.

    9) Good idea. Will be implemented in the next version.

    10) Will be enhanced in the next version.

    You are right, right now this is the only option for Jira Cloud users. And this is why we first made this "simple" version such that we can now take all the feedback and enhance it based on the real end users needs, like yours described here.

    Cheers,

    Ugubi Team

    Pricing

    Up to 10 users
    $4
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.40
    per user/month
    Free 30 day trial

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Ugubi provides support for this app.

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    Versions

    Jira Cloud Released 2017-04-26

    Summary

    Release of the first functional version

    Details

    • reply to a comment
    • view all threads in 1 click
    • richtext with Jira Text Formatting Notation

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Multithreaded Comments.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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