4
Customers have installed this add-on in at least 4 active instances.
    by Mogulfor JIRA Server 6.0 - 6.1.9
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Mogul supports this add-on.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    JIMO unleashes the power of Monitoring Integration to your JIRA Projects

    JIMO unleashes the power of Monitoring Integration to your JIRA Projects

    Track, Collaborate and Control

    Full integration and Two-way communication

    Project Infrastructure Overview at one place.

    Solution to give to the IT operations, DevOps and Service Desk teams to perfect their way of working. Share responsibilities and information by delegating, prioritizing and working on problems in your infrastructure.

    JIMO listens to all events in OP5, and instantly creates issues in JIRA when problems are identified, changes Issue Workflow step or priority on alert status transition. Acknowledge Monitor problems directly from JIRA.

    Overview of monitored hosts and services directly in your JIRA projects, displaying their current status and related JIRA issues. With JIMO, you also get statistics on the number of alerts and states per host and service

    More details

    JIMO Monitoring Integration for JIRA is an Add-on that adds monitoring of your infrastructure, servers and applications right inside JIRA. By integrating the monitoring system OP5, and soon Nagios with JIRA, JIMO provides automatic issue creation, acknowledgements and complete status overview directly in your JIRA instance.

    Major features:

    • Automated issue creation from Monitoring system alerts
    • Maps alert steps and statuses with JIRA custom workflows, priorities, components and issue types
    • Acknowledges problems back to OP5 from JIRA issues and keep both systems synchronized
    • Overview of Infrastructure status in directly in JIRA per project
    • JIMO custom fields allowing JQL searches on Monitor Server, Host and Service
    • Shows object link, documentation link and notes from OP5 object in Jira issue
    • Simple installation and setup with JIRA 6.x and OP5 Monitor 5.7 or later

    JIMO - when your servers have issues!

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    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    Mogul supports JIMO - Monitoring Integration for JIRA. You can visit the support site to get help.

    Get support

    Versions

    Version 1.1.3 JIRA Server 6.0 - 6.1.9 Released 2014-03-14

    Summary

    Bug fix version

    Details

    • [JIMO-178] - Host problem acknowledgement
    • [JIMO-176] - Host soft state handling

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate JIMO - Monitoring Integration for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for JIMO - Monitoring Integration for JIRA. You're prompted to log into MyAtlassian. JIMO - Monitoring Integration for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older JIMO - Monitoring Integration for JIRA versions compatible with your instance, you can look through our version history page.

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