Minor bug fixing
This app has been archived
You may still get support information and download previous versions of this app. Learn more.
Last modified 2022-03-09 • 2178 downloads • By Transition Technologies PSC
Support
To check known issues (or if you want to file one), view this app's issue tracker.
To learn more about the app, you should:
- Read the documentation.
- Investigate the wiki.
This is a supported app, so you may contact the vendor (or support contact) for help:
Description
Prepare re-usable, issue-based email templates
You can define a set of custom email templates for your project team to re-use to keep email communication consistent and professional. Templates are fully-customizable and can also embed actual issue details.
Send manually from the issue screen or automate
Emails can be sent "by hand" from the issue view screen or automatically based on issue transition. You can either use a previously defined template or create the message from scratch.
Fully traceable email history
Each and every email sent with Email Task is saved and can be accessed from the issue activity screen, just like issue comments, so that you're always up to speed with the communication happening.
More details
The main idea behind Email Task is to allow you to turn any Jira issue into the email you want.
You start with preparing your own email templates, where you can:
- define email body with a user-friendly HTML editor
- set default recipients (i.e. assignee)
- embed actual issue details (i.e. due date)
With the templates set up, you can then send out the emails, either "by hand" from the issue screen or along with an issue transition thanks to workflow post function support. All mail messages sent by Email Task are recorder for future traceability.
Having this simple-yet-powerful functionality enables you to cover a number of use cases, such as:
- communicating with your customers using consistent email messages
- keeping email communication next to actual Jira issue for better traceability
- sending automated, custom-tailored email notifications to any user involved on issue transition
- and many more!
Want to know more? Refer to documentation or contact us!
Version history
2.7.3Jira Server 7.0.0 - 8.22.62021-08-20Minor bug fixing Version 2.7.3 • Released 2021-08-20 • Supported By Transition Technologies PSC • Paid via Atlassian • Commercial2.7.3Jira Data Center 7.0.0 - 8.22.62021-08-20Minor bug fixing Version 2.7.3 • Released 2021-08-20 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialMinor bug fixing
2.7.2Jira Data Center 7.0.0 - 8.22.62020-12-17Minor bug fixing Version 2.7.2 • Released 2020-12-17 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialMinor bug fixing
2.7.2Jira Server 7.0.0 - 8.22.62020-12-17Minor bug fixing Version 2.7.2 • Released 2020-12-17 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialMinor bug fixing
2.7.1Jira Server 7.0.0 - 8.14.12020-09-04Compatibility update, minor bug fixing Version 2.7.1 • Released 2020-09-04 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update
- minor changes related to new Jira styles
Minor bug fixing:
- Fixed issue with change from HTML to Plain text view in project & post function templates
2.7.1Jira Data Center 7.0.0 - 8.14.12020-09-04Compatibility update, minor bug fixing Version 2.7.1 • Released 2020-09-04 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update
- minor changes related to new Jira styles
Minor bug fixing:
- Fixed issue with change from HTML to Plain text view in project & post function templates
2.7.0Jira Server 7.0.0 - 8.10.12020-03-19Compatibility update Version 2.7.0 • Released 2020-03-19 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update for Jira 8.7.x with minor UI/UX improvements
2.7.0Jira Data Center 7.0.0 - 8.10.12020-03-19Compatibility update Version 2.7.0 • Released 2020-03-19 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update for Jira 8.7.x with minor UI/UX improvements
2.6.1Jira Server 7.0.0 - 8.6.12020-01-28Bug fixes Version 2.6.1 • Released 2020-01-28 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialBug fixes:
- fixed issue with extraction of emails from fields like Assignee, Reporter
- missing incoming email handler description
- minor bug fixes
2.6.1Jira Data Center 7.0.0 - 8.6.12020-01-28Bug fixes Version 2.6.1 • Released 2020-01-28 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialBug fixes:
- fixed issue with extraction of emails from fields like Assignee, Reporter
- missing incoming email handler description
- minor bug fixes
2.6.0Jira Data Center 7.0.0 - 8.6.12019-11-25Compatibility update, minor bug fixing Version 2.6.0 • Released 2019-11-25 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update for Jira 8.5.x
Minor bug fixing
2.6.0Jira Server 7.0.0 - 8.6.12019-11-25Compatibility update, minor bug fixing Version 2.6.0 • Released 2019-11-25 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update for Jira 8.5.x
Minor bug fixing
2.5.7Jira Data Center 7.0.0 - 8.3.52019-07-29Minor bug fixing, new variables Version 2.5.7 • Released 2019-07-29 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialMinor bug fixing:
- Displaying fields: Assignee, Reporter, Date, Date time picker
New template variables:
- Ticket - almost the same as Issue Link, but with cloaked URL in template
- Last comment
2.5.7Jira Server 7.0.0 - 8.3.52019-07-29Minor bug fixing, new variables Version 2.5.7 • Released 2019-07-29 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialMinor bug fixing:
- Displaying fields: Assignee, Reporter, Date, Date time picker
New template variables:
- Ticket - almost the same as Issue Link, but with cloaked URL in template
- Last comment
2.5.6Jira Data Center 7.0.0 - 8.2.62019-07-10Data Center full compatibility Version 2.5.6 • Released 2019-07-10 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialAfter pursuing official Atlassian process - we have released fully Data Center compatible version of Email Task.
2.5.6Jira Server 7.0.0 - 8.2.62019-07-10Data Center full compatibility, bug fixing Version 2.5.6 • Released 2019-07-10 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialAfter pursuing official Atlassian process - we have released fully Data Center compatible version of Email Task.
Bug fixing:
- Missing custom fields of type: Date Time Picker, Text Field (multi-line), Security Levels
If you are facing issue with missing custom field type, let us know
2.5.5Jira Server 7.0.0 - 8.2.62019-06-27New feature, Bug fixing Version 2.5.5 • Released 2019-06-27 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialNew feature:
- Reporter as a new option for "Reply to" and "From" settings
Bug fixing:
- Formatting of embedded HTML in messages
- Page refreshing while editing post function templates
- Edition of post function templates in Firefox
- Missing issue key variable
- Missing custom fields of type: single list choice variable
2.5.3Jira Server 7.0.0 - 8.2.62019-06-18Compatibility update Version 2.5.3 • Released 2019-06-18 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update for Jira 8.2.x
2.5.2Jira Server 7.0.0 - 8.1.32019-06-11Compatibility update, Improvement, minor bug fixing Version 2.5.2 • Released 2019-06-11 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialCompatibility update for Jira 8.1.x
Improvement:
- handling of custom fields in templates
Minor bug fixing
2.5.1Jira Server 7.0.0 - 8.0.32019-05-17Bug fixing Version 2.5.1 • Released 2019-05-17 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialFixed issues:
- Additional styles from Email Task breaking Jira UI
- Diacritic letters in email attachments
2.5.0Jira Server 7.0.0 - 8.0.02019-05-08Jira 8 compatibility, enhanced html parsing, other improvements and bug-fixes Version 2.5.0 • Released 2019-05-08 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialImprovements:
- Jira 8.0.0 compatibility
- Enhanced HTML parsing on incoming emails
- Default name suggestions on cloning templates
- Refurbished global configuration panel
New features:
- New threads started on incoming mail (when containing issue key)
Minor bug-fixes.
2.4.1Jira Server 7.0.0 - 7.13.182019-02-15Improvements, Minor bug-fixes, New features Version 2.4.1 • Released 2019-02-15 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialImprovements:
- Post function templates page show who (and when) modified template last time
- Improved embedded image handling
- Custom field name in the template variables
- Custom colors picker - now you can change text color or text background color to desired one
Minor bug-fixes:
- Compatibility issues with Scriptrunner
- Issue with variables in issue details blocking the use of email template
New features:
- Tables - you can insert tables in your emails
2.4Jira Server 7.0.0 - 7.13.182018-10-01Incoming Mails Version 2.4 • Released 2018-10-01 • Supported By Transition Technologies PSC • Paid via Atlassian • Commercial- Incoming emails support.
- New configuration option for messages threading enablement.
- Additional preview for all unsuccessfully sent emails.
- Possibility to re-send any failed email.
- Minor user interface improvements.
2.3.2Jira Server 7.0.0 - 7.12.32018-09-17Missing "from" field bugfix Version 2.3.2 • Released 2018-09-17 • Supported By Transition Technologies PSC • Paid via Atlassian • Commercial- Fixed missing "from" field when sending mails manually.
2.3.1Jira Server 7.0.0 - 7.12.32018-03-26Minor bug fixing Version 2.3.1 • Released 2018-03-26 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialBug fixing:
- Issue with character encoding in custom fields
- Minor bug fixing
2.3Jira Server 7.0.0 - 7.8.42018-03-07Bug fixing, improvements, new features Version 2.3 • Released 2018-03-07 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialBug fixing:
- Time display in the email history
- Special characters in subject and body of the email, pulled from template variables
- Remove duplicate email entries from receivers: TO, CC, BCC
- Preview dialog for selected issue fixed
- Issues with IE browser
Improvements:
- Post function templates will keep selected project and issue type in the selection - for easier reference and smoother editing
- Alphabetic order of template variables
- Minor UI/UX improvements
New features:
- Cloning option - you can easily make a copy of the template
- Alert window before post function delete, will display template usage in workflows
- If you decide to delete post function template - Email Task will remove post functions (using this template) from affected workflows - you don't have to do this manually anymore!
2.2.1Jira Server 7.0.0 - 7.8.42018-01-09Minor bug fixing Version 2.2.1 • Released 2018-01-09 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialMinor bug fixing
- Fixed issue with "Send Email" button greyed out
- Minor bug fixing
2.2Jira Server 7.0.0 - 7.6.172017-12-19Bug fixing, UI/UX improvements, Lots of New Features! Version 2.2 • Released 2017-12-19 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialFixed issues:
- Preview not working with Jira Service Desk,
- Minor bug fixes
Outgoing Email settings - You can specify who will show up as a sender: default outgoing Jira email, Current User or Customized sender.
Default Templates - Now you can set up default templates per issue type per project. With default template when you hit "Send Email" button you will automatically preview message with default template.
Attachments from issue - Within template you can select option to include all attachments or use none - in both options you can add/remove attachments before sending email. Beware: emails send from post function templates will send All or None attachments.
Template variables in Send Email dialog - Why restrain variables to templates? Pick what you need from the "Send Email" dialog (Remember: you can use variables also in email Subject line).
Images in email body - now you can add images inside email body.
Check out all of new features and let us know, what do you think about it!
2.1.2Jira Server 7.0.0 - 7.6.172017-11-16Bug fixing, Roadmap Version 2.1.2 • Released 2017-11-16 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialFixed issues:
- Formatting email content with HTML formatted text in the description,
- Jira shortcuts blocking template editing.
We are introducing: Email Task Roadmap
2.1.0Jira Server 7.0.0 - 7.5.42017-11-07New features, Data Center compatibility, bug fixing, UI improvements. Version 2.1.0 • Released 2017-11-07 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialNew features:
- If you use variable as a recipient of a message - Email Task will pull out all email addresses from this field! Isn't it awesome?
- More variables available per issue type,
- Variables for issue key and issue link.
Email Task 2.1.0 is now compatible with Jira Data Center.
Fixed issues:
- Recipient fields (To, Cc, Bcc) not populating with email address of Reporter/Assignee,
- Issues with IE browser.
UI improvements:
- Message formatting in the Emails tab,
- Clickable template names - opens preview,
- Other minor improvements.
For any support requests please use our Customer Portal: Email Task
Stay tuned for upcoming attachments support.
2.0.2Jira Server 7.0.0 - 7.5.42017-10-10Minor UI improvements, minor bug fixing Version 2.0.2 • Released 2017-10-10 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialMinor UI improvements.
Minor bug fixing.
Documentation updated with new screenshots:
2.0Jira Server 7.0.0 - 7.5.42017-07-26Brand new Email Task! Version 2.0 • Released 2017-07-26 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialThe wait is finally over - Email Task 2.0 with Jira 7.x support is here!
Here are some cool features:
- Brand new email template editor that allows you easily to insert issue details into the email subject and/or body.
- Default email recipients defined with Jira users, groups, field values (like "assignee") or fixed email addresses
- Full email history - never miss an email again
- Workflow post function support - send custom emails when changing issue status
Want to know more? Refer to documentation or contact us!
1.2.1Jira Server 6.0 - 6.4.142015-07-01New features and bugfixing Version 1.2.1 • Released 2015-07-01 • Supported By Transition Technologies PSC • Paid via Atlassian • Commercial- Added: Sending mails directly from Jira (not only from Outlook)
- Bug fixes
1.2.0Jira Server 6.0 - 6.3.142015-02-06Intorduced the ability to add external recipients email addresses. Version 1.2.0 • Released 2015-02-06 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialNew feature intorduced:- Ability to add external recipients email addresses.
1.1.1Jira Server 6.0 - 6.3.92014-11-25bug fixing, code refactoring Version 1.1.1 • Released 2014-11-25 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialNo release notes.1.1.0Jira Server 6.0 - 6.3.12014-08-12Bug fixing and improvments Version 1.1.0 • Released 2014-08-12 • Supported By Transition Technologies PSC • Paid via Atlassian • Commercial- plugin compatible with Jira version higher than 6.0
- functional improvements:
- adding roles to the 'CC'
- fields added by drag & drop
- etc.
1.0Jira Server 5.0 - 5.2.112013-01-03Initial release Version 1.0 • Released 2013-01-03 • Supported By Transition Technologies PSC • Paid via Atlassian • CommercialInitial release