Customers have installed this add-on in at least 11 active instances.
    by Transition Technologies PSCAtlassian Verified
    Transition Technologies PSC is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 6.0 - 6.4.14 and more versions
    Versions available for JIRA Server 5.0 - 5.2.11
    Transition Technologies PSC supports this add-on.

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    Powerful, consistent and easy email communication in JIRA

    Powerful, consistent and easy email communication in JIRA

    Create Mail Task Template

    Templates management

    Send emails to externals

    Creating templates in Mail Task version 1.1.0 is more functional and simpler. New form contains input responsible for adding roles to carbon copy. Moreover now user can add fields by drag and drop.

    All users are able to create, edit, delete templates by new management page contains filters and sort of columns.

    The MailTask plugin allows to add externals email addresses to recipients and cc. It enables you to send emails to users with no account on the server JIRA.

    More details

    This is Mail Task plugin for Atlassian JIRA.

    Do you need to send mails with information stored in JIRA issues both to internal (JIRA users) and external (users with no JIRA account) ?

    Mail Task plugin is for you!

    It’s main purpose is to allow users to create their own customizable mail templates, which can be used at appropriate time to send information about any issue in the form of the mail.

    By term Mail Template we mean some kind of plain text message with inserted special tags which are interpreted in special way by our plugin during mail template rendering. Such template tags are called „variables” (why variables? – because its value is not constant and strictly depends on issue for which user want to render template).

    Few examples of mail templates variables:

    • assignee
    • summary
    • description
    • customfield_10000

    Additionally user can add external email address to recipients and CC.

    For more details about this plugin please refer to the documentation.

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons. For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Transition Technologies PSC is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this add-on works.


    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

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    Version 1.2.1 JIRA Server 6.0 - 6.4.14 Released 2015-07-01


    New features and bugfixing


    • Added: Sending mails directly from JIRA (not only from Outlook)
    • Bug fixes


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Mail Task via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Mail Task. You're prompted to log into MyAtlassian. Mail Task begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Mail Task versions compatible with your instance, you can look through our version history page.

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