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Customers have installed this add-on in at least 4 active instances.
    by TechTime Initiative Group Limitedfor JIRA Server 7.0.0 - 7.2.6 and more versions
    Versions available for JIRA Server 6.3 - 6.4.14
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    Supported
    TechTime Initiative Group Limited supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Be ruthless. Deal with inactive users automatically, regularly and efficiently

    Be ruthless. Deal with inactive users automatically, regularly and efficiently

    Flexible filters

    Flexible strategies to suit various scenarios

    Audit logging and Email Reports

    Ability to identify inactive users using configurable criteria as well as take action on disabled users. Ability to filter special groups and users e.g CEO, management or admins

    Several different strategies are offered to deal with inactive: deleting, disabling, removing login groups, removing all groups. Disabled users can additionally be renamed.

    All actions are logged in detail in application logs as well as dedicated report files for each run. These reports can be automatically emailed to individual users and/or groups.

    More details

    Use this add-on to keep your user count under the licensed limit automatically, by regularly querying inactive users and applying configurable strategies from deleting to disabling or merely removing groups - all or just the "login" ones.

    For security purposes deal with your users deactivated manually or automatically from the backend user directory in the same way.

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    TechTime Initiative Group Limited supports User Management for JIRA. You can visit the support site to get help.

    Get support

    Versions

    Version 1.5.0 JIRA Server 7.0.0 - 7.2.6 Released 2016-07-12

    Summary

    Run now function. Improved test mode. UI improvements.

    Details

    • There is now a button called Run Now on the administration screen, which allows an admin to manually trigger a run at any time (provided there is not already one in progress).
    • A progress bar will appear on the admin screen if a job is currently in progress.
    • Test mode is significantly better at identifying when an action would be attempted but will fail for a technical reason.
    • The report file prints additional information in the footer about how many users were acted on, how many succeeded, how many failed, etc.
    • Performance improvements and miscellaneous bugfixes

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate User Management for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Management for JIRA. You're prompted to log into MyAtlassian. User Management for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older User Management for JIRA versions compatible with your instance, you can look through our version history page.

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