Customers have installed this add-on in at least 17 active instances.
    by TechTime Initiative Group Limitedfor Confluence Server 5.10.0 - 6.3.1 and more versions
    Versions available for Confluence Server 5.8.2 - 5.9.14
    TechTime Initiative Group Limited supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Trust the Machine. Deal with inactive users automatically, regularly and effectively

    Trust the Machine. Deal with inactive users automatically, regularly and effectively

    Automated user management

    Bulk update users

    Audit logging and Email Reports

    Identify users using configurable criteria. Set a schedule to regularly run actions automatically.

    Different strategies are offered to deal with users: deleting, disabling, adding or removing groups.

    Easily search for and select any number of users with the help of highly flexible filters.

    Perform actions quickly and in bulk, including adding groups, removing groups, deactivating, or deleting.

    All scheduled actions are logged in detail in application logs as well as dedicated report files for each run. These reports can be automatically emailed to individual users and/or groups.

    More details

    • Bulk functions: Bulk change users' groups, bulk deactivate or delete users, transfer users across directories.
    • Automation: Easily maintain users to stay within license limits and/or according to company access policies.
    • Schemes: Apply different schemes to manage users based on different filters.
    • Test Mode: Test how schemes interact and get reports emailed on the actions that will be performed including a list of users to be removed.
    • Exemptions: Exempt users and groups from any actions.
    • Easy set up: 4 Step set up - Time, users, actions, reporting. Done.
    • Additional user information: Create custom fields to keep any relevant information about users

    Check out the benefits of User Management, and Use Cases such as; Adoption Rate Reporting, Different Schemes for Different User Groups, Identifying Users and Changing them in Bulk, and Reporting on User Base Cleaning.

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. The add-on tier should match the licensed user tier of the Atlassian host product. For example, if you have a Confluence Server license for 25 users, you should purchase the 25-user tier for add-ons. Even if fewer users want to use the add-on than your host product license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    TechTime Initiative Group Limited provides support for this add-on.

    Vendor support resources


    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 2.1.1 Confluence Server 5.10.0 - 6.3.1 Released 2017-07-27


    New additions to bulk user actions. Performance improvements. Bugfixes.


    • Added a new action to Bulk User Actions - Change Directory. Allows you to move or copy users into different user directories.
    • Greatly improved the performance of filtering for users in Bulk User Actions.
    • Added the ability to target a Scheduled User Action scheme at a specific group or groups.
    • Added more filters to Bulk User Actions, primarily negative versions of the original filters, i.e. not matching username x or not a member of group y.
    • Miscellaneous bug fixes.


    1. Log into your Confluence instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate User Management for Confluence via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Management for Confluence. You're prompted to log into MyAtlassian. User Management for Confluence begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Confluence instance.

    To find older User Management for Confluence versions compatible with your instance, you can look through our version history page.

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