Customers have installed this app in at least 422 active instances.
    by Bob Swift Atlassian Add-ons (an Appfire company)Atlassian Verified
    Bob Swift Atlassian Add-ons (an Appfire company) is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for JIRA Server 7.0.0 - 7.4.2 and more versions
    Versions available for JIRA Server 5.2 - 6.4.14
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Bob Swift Atlassian Add-ons (an Appfire company) supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Update existing JIRA issues using powerful workflow functions

    Update existing JIRA issues using powerful workflow functions

    Update issues using issue values and variables

    Conditions to control processing

    Conditioning to decide on allowing transition

    Substitution variables are available from the issue being transitioned or its parent. They also allow you to set labels, add links, set watchers, copy attachments, and add a comment.

    Regex pattern matching and JQL query information can be used to decide whether or not the issue should be updated, based on issue field values. Use a JQL query to determine the issues to update.

    Validators can use Regex pattern matching and JQL to determine whether transition should be allowed to proceed. Use substitution variables for decision process and to construct a meaningful user error message.

    More details

    Update on Transition for JIRA provides workflow transition functions using regular expression pattern matching conditions, JQL query, and variable substitutions. (Shares similar capabilities with our Create on Transition for JIRA Add-on.)

    • Update issues post function to update/edit one or more issues identified by a list of issue keys.
    • Conditioned validator to use conditioning logic to determine if transition should proceed.


    (Formerly known as "Conditioned Workflow Functions for JIRA")

    User reviews

    Sign in to write a review
    by Franklin Vaugn on 2017-04-14
    The tools is very useful and allows us to tackle some thorny issues, e.g., updating issue type on transition across different workflows. The documentation and UI need improvement however. 3-1/2 out of 4 stars.
    Was this review helpful?YesNo
    by Russell Shirley on 2016-01-12
    Update on Transition is a great app and it does as advertised. With the Update on Transitions mod I can cut time to create business rules from >4 hours(avg) for each rule down to <10-15 minutes per rule. The help is very intuitive and the many examples have expanded our use of this plug in to areas we had not considered to enhance before.
    Was this review helpful?YesNo
    by Ethan Foulkes on 2015-10-26
    Another winner from Bob Swift! Using this to add comments to issues in other projects based on a matching custom field.
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Bob Swift Atlassian Add-ons (an Appfire company) is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.


    Collaborative documentation platform hosted by this vendor.


    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 3.1.0 JIRA Server 7.0.0 - 7.4.2 Released 2017-08-07


    Support time tracking fields


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Update on Transition for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Update on Transition for JIRA. You're prompted to log into MyAtlassian. Update on Transition for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Update on Transition for JIRA versions compatible with your instance, you can look through our version history page.

    Similar apps