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    by Prontofor JIRA Server 6.0 - 7.0.11
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    An addon for Mac Mail (Yosemite,Mavericks) that makes it possible to create issues and add comments directly from the Mac Mail App

    An addon for Mac Mail (Yosemite,Mavericks) that makes it possible to create issues and add comments directly from the Mac Mail App

    Create Issue Dialog

    Create Comment Dialog

    Mail Preferences Tab

    The dialog where the issue can be created

    The dialog where the comment can be created

    Set up the connection to your JIRA. Note that the username and password are stored securily in the key chain

    More details

    This features an addon for Mac Mail (Mavericks and Yosemite versions) that makes it possible to create issues and add comments directly from the Mac Mail app, by copying the email subject and body. It has custom field support and respects any configuration scheme that you have on your projects and issue types. Attachments are possible to upload as well.

    The package consists of two elements:

    - Ad Addon bundle to install for Mac Mail. This is for the individual users. Must be downloaded from website.

    - A JIRA Plugin that must be installed on the JIRA server.

    The guide (find it on our website) supplies information on how to install both.

    User reviews

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    by Henk Beekhuis on 2016-07-15
    Addin does not work at all, No support is being given, no reaction of any kind by developer. First time i have seen such behavior for Atlasssian marketplace app
    1 out of 1 found this review helpful
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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons. For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Pronto provides support for this add-on.

    Vendor support resources


    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 1.0 JIRA Server 6.0 - 7.0.11 Released 2015-02-01


    Initial Version


    as described


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Mail.app for JIRA (for MAC) via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Mail.app for JIRA (for MAC). You're prompted to log into MyAtlassian. Mail.app for JIRA (for MAC) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

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