Customers have installed this app in at least 195 active instances.
    by Avisi B.V.Atlassian Verified
    Avisi B.V. is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for JIRA Server 7.0.0 - 7.4.2 and more versions
    Versions available for JIRA Server 5.1.8 - 6.4.14
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Avisi B.V. supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Because we all press buttons too quickly

    Because we all press buttons too quickly

    Easily Undo Mistakes

    Keep Issue History Intact

    Limit Undo Transition Usage

    Undoing your last transition is only a couple of clicks away whenever you accidentally moved to the next transition. No matter which fields your workflow changes, you can pick those that you want to revert.

    Every field that gets reverted, will be recorded in the issue history. So you always know what happened to your issue.

    By default only the user that executed the transition can undo it. You can also configure certain groups to also undo any transition.

    More details

    From the reviews:

    • Nice add-on to undo your mistakes!
    • No more backsteps thanks to this plugin. Finally clean and simple workflows.
    • Before we had this plugin, our workflows had many back steps. Now we are able to delete those by using the undo transition plugin which saves us a lot of time. Great stuff!

    User reviews

    Sign in to write a review
    by jaguilar* on 2016-11-09
    Excellent plugin! few questions: - Works with JiraServiceDesk? How it works with approval-step in workflows?
    Was this review helpful?YesNo
    Avisi B.V.

    Great to hear you like the add-on! And yes, Undo Transition works in JIRA Servicedesk as it's just a JIRA workflow under the hood. That said, the option to trigger 'undo transition' is only available to JIRA users, not service desk users (aka customers). If it would be of interest to you to make it available to customers as well, or if you have any further questions about this, don't hesitate to raise a question on our service desk.

    by Martin Cleaver [Blended Perspectives] on 2015-10-02
    Handy. Would be excellent if it had a way to bulk-revert. Because sometimes "we all" misread customer instructions and that leads to big mistakes. Would address https://jira.atlassian.com/browse/JRA-27653
    Was this review helpful?YesNo
    Avisi B.V.

    Thanks Martin! And that is definitely a good idea that you bring up here. It would be really difficult/nearly impossible to implement in an add-on, but it would certainly add a lot of value. We will think about it a bit more.

    by Torben Hoeft on 2014-07-28
    Nice Plugin! Would be helpful if the rights could be set to a project role and not only to groups.
    Was this review helpful?YesNo
    Avisi B.V.
    Thanks a lot! Good idea, we're tracking your request at https://bitbucket.org/avisi/undo-transition/issue/9/role-based-permissions-next-to-group-based. I will have to detail it further. Feel free to comment with your thoughts.
    by Fabian van den Barselaar on 2014-01-06
    Nice add-on to undo your mistakes!
    Was this review helpful?YesNo
    Avisi B.V.
    Thanks! Plus it keeps your workflows very simple.
    by Jessica Adams on 2013-10-14
    No more backsteps thanks to this plugin. Finally clean and simple workflows.
    Was this review helpful?YesNo
    Avisi B.V.
    Thanks Jessica. Mind sharing a screenshot of your old and new (cleaned up) workflow with us?


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Avisi B.V. is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.


    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 1.5.6 JIRA Server 7.0.0 - 7.4.2 Released 2017-07-11


    Support for JIRA 7.4.x


    • Support for JIRA 7.4.x


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Undo Transition via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Undo Transition. You're prompted to log into MyAtlassian. Undo Transition begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Undo Transition versions compatible with your instance, you can look through our version history page.

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