Raley Email Notifications for Jira & JSM

by RaleyApps - Inversion Point

works with Jira Cloud

OVERALL RATINGS
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SUPPORT: Partner Supported
TRUST SIGNALS

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Overview

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Key highlights of the appAI-assisted branded emails with preset templates and canned messages customized by Rovo AI to the last detail

Reach people who are not in Jira.

Email people who are not Jira users: suppliers, executives, customers, addresses in custom fields, request participants, organizations. No licence needed, no exporting tickets to Outlook.

The email looks and says what you want.

Describe the email you need and a Rovo agent drafts the template with your logo, layout, and the right issue fields. Edit, save, reuse. Every notification looks like it came from your company, not from Atlassian.

One template per project, team, or event

Build preset email templates once and assign them per project, request type, or event. Each team sends its own wording, recipients, and layout from the same app, without editing templates ticket by ticket.

Supporting media

Editions
New

This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.

Standard

Onboard your team and scale fast

Includes:

Notifications on Jira events
Notifications on JSM events
Workflow transition notifications
Full control over triggers
Digest notifications

Advanced

Unlock the full range of app features

Everything from Standard, plus:

AI-drafted canned notifications
Agent-callable sending skill

More details

Check out Standard Jira Cloud Notifications VS Raley Emails Notifications functionality

Read or Case Studies and Blog

With Raley you can:

Notify people who are not Jira or JSM users
Send attachments with emails
Send canned messages, manual and Agentic (Advanced)
Send notification from your own agents using our skill (Advanced)
Show value of any standard or custom field in email
Aggregate notifications to a user into one email sent daily
Trigger notification on your own very custom condition
Customise subject with values from Jira ticket
Use your own logo, layout and design style in notifications
Show all comments and/or issue history
Send an email to address from custom field
Send different notifications to different users
Attach inline and regular files to email from JSM ticket or comment
Approve / Decline via email buttons
And much more... Full list of features
Notify to Email/Slack

Check out Getting started tutorial and see Cookbook for solutions. And we're happy to support you!

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Raley Email Notifications for Jira & JSM integrates with your Atlassian app

Version information

Version 6.12.0•for Jira Cloud

Release date: Oct 15th 2026
Summary: Agentic notifications and skills
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial