Customers have installed this add-on in at least 9 active instances.
    by UtoolityAtlassian Verified
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    for JIRA Server 7.0.0 - 7.3.8
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Utoolity supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Remote actions with Amazon Web Services – automate your DevOps scenarios from JIRA workflows and JIRA Service Desk rules

    Remote actions with Amazon Web Services – automate your DevOps scenarios from JIRA workflows and JIRA Service Desk rules

    Automate remote systems from workflows & rules

    Implement remote actions with AWS services

    Integrate third party services with polyglot code

    Run remote actions from JIRA post functions & JIRA Service Desk rules to notify and automate remote systems via workflow transitions and automation rule executions. Inject ontextual entity variables into the payload.

    Publish SNS messages to notify users (email, SMS) and trigger remote workflows (HTTP, SQS). Invoke Lambda functions to run serverless automation. Start Step Functions executions to coordinate distributed workflows.

    Use languages such as C#, Java, Node.js (JavaScript), Python to run serverless code with AWS Lambda and integrate third party services like Twilio & Tropo, PagerDuty & OpsGenie, StatusPage & Status.io, Slack & Flowdock.

    More details

    +++ Early adopter promotion: 50% discount on Automation with AWS (JIRA) – valid 'til Jun 30th +++

    Automation with AWS provides remote actions via Amazon Web Services so that you can notify and automate all the things from JIRA workflows and JIRA Service Desk automation rules.

    Integrations – run remote actions from:

    Actions – process workflow transitions and automation rule executions with:

    Use cases:

    • Notify users via mobile push, email, SMS
    • Approve workflow transitions
    • Trigger automation and alerts via HTTPS, SQS
    • Provision/Operate IT resources
    • And many more ...

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Utoolity is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 1.2.0 JIRA Server 7.0.0 - 7.3.8 Released 2017-06-08


    Adds utility functions for JSON escaping, URL encoding, and Base64 encoding


    See the Automation with AWS 1.2 Release Notes for details - noteworthy changes:

    Release 1.2.0

    • AAWS-287 - As a developer, I want utility functions for payload composition so that I don't need to escape JSON manually


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Automation with AWS (JIRA) via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Automation with AWS (JIRA). You're prompted to log into MyAtlassian. Automation with AWS (JIRA) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Automation with AWS (JIRA) versions compatible with your instance, you can look through our version history page.

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