Support
To check known issues (or if you want to file one), view this app's issue tracker.
To learn more about the app, you should:
- Read the documentation.
This is a supported app, so you may contact the vendor (or support contact) for help:
Description
Track Assets in Jira
In the pure Jira solution all assets and artifacts are represented as Jira issues of their own type (like server, service, etc.). Issue linking enables relationship management between the types.
Track Assets in Insight for Jira
With Insight for Jira you can get even better overview and asset link-ability. You can even integrate it with your service desk!
Let ServiceDesk link to your Assets
Let ServiceDesk agents add links between tickets and associated assets (e.g. server, packages, services). With Insights for Jira it is even possible to directly let the customer select the asset.
More details
With DevOps Asset Sync for Jira you will never struggle to keep an overview about your virtual machines anymore. Our plugin gathers information from your favourite provisioning tools and saves the information into Jira or Insight.
We currently support
- Ansible
- Puppet
- Chef
- OpenStack
- Matrix42
- Microsoft Azure
- Amazon
Information like packages, operating system, current IP address(es), RAM, CPU etc. are synced on a regular basis and it keeps track of any changes for you. You can easily link those assets in Jira or even have it right in your customer portal with Insight for Jira.
The major advantage is the full traceability which gives you the best lifecycle management and provides a strong ITIL compliance. The assets are syncronized regularly and therefore always show the real state.
Version history
1.4.15-BETAJira Server 7.5.0 - 7.13.182018-12-19Updated Compatibility for Jira Version: 7.13.0 Version 1.4.15-BETA • Released 2018-12-19 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceNo release notes.1.4.14-BETAJira Server 7.5.0 - 7.12.32018-08-30Updated Compatibility for Jira Version: 7.12.0 Version 1.4.14-BETA • Released 2018-08-30 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceNo release notes.1.4.12-BETAJira Server 7.5.0 - 7.10.22018-06-01Updated Compatibility for Jira Version: 7.10.0 Version 1.4.12-BETA • Released 2018-06-01 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceNo release notes.1.4.11-BETAJira Server 7.5.0 - 7.9.22018-05-15Compatibility for Jira Version 7.9.2 Version 1.4.11-BETA • Released 2018-05-15 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceNo release notes.1.4.7-BETAJira Server 7.5.0 - 7.8.42018-03-16Compatibility for Jira Version 7.8.0 Version 1.4.7-BETA • Released 2018-03-16 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceNo release notes.1.4.6-BETAJira Server 7.5.0 - 7.6.172018-01-03JIRA Version Compatibility & Insight Integration fix Version 1.4.6-BETA • Released 2018-01-03 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceMajor Change:
- Please use Insight>=5.3 and above now if you wish to have your assets there
Minor Changes:
- Updated compatibility for JIRA 7.6.x
- Updated compatibility for Insight 5.3.x
- Ansible Tower now correctly shows errors in UI rather only in the logs
1.4.5-BETAJira Server 7.1.0 - 7.5.42017-10-09Compatibility for Jira 7.5.0 Version 1.4.5-BETA • Released 2017-10-09 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Updated compatibility for Jira 7.5.0
1.4.4-BETAJira Server 7.1.0 - 7.4.62017-10-03Linking of Assets improved, Bugfixes Version 1.4.4-BETA • Released 2017-10-03 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Added missing IP addresses from Chef
- Fixed Object Type Names in Insight with reserved characters causing failures
- Fixed duplicated assets for reupload of same config with different identifier
- Added VCenter6.5 URL
- Insight: Implemented linking of Assets by Name in addition to linking by IP
1.4.3-BETAJira Server 7.1.0 - 7.4.62017-09-14Fixed a problem in Insight which caused it to crash Version 1.4.3-BETA • Released 2017-09-14 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Fixed a problem in Insight which caused it to crash
1.4.2-BETAJira Server 7.1.0 - 7.4.62017-09-13DC Compatibility added Version 1.4.2-BETA • Released 2017-09-13 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceDC Compatibility added
1.4.1-BETAJira Server 7.1.0 - 7.4.62017-09-13VCenter6.5 added! Version 1.4.1-BETA • Released 2017-09-13 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- VCenter6.5 importer added
- Fixed OpenStack not working with newest version
- Fixed Duplicated Asset Creation in Insight due to race conditions
- Changed SHA hashing to FNV1a_64 hashing for performance improvements
- Insight now displays a better default icon
- Minor Bugfixes
1.3.5-BETAJira Server 7.1.0 - 7.4.62017-07-24BugFixes for Chef and Insight Version 1.3.5-BETA • Released 2017-07-24 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Changed Insight "Text" Field form Optional Fields to "Text Area" since this finally allows longer Texts' than 450 Characters
- Fixed a rare case in which Chef authentication does not find a class from bouncycastle
1.3.4-BETAJira Server 7.1.0 - 7.3.92017-07-18Minor Bugfixes Version 1.3.4-BETA • Released 2017-07-18 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Fixed Chef Authentication not working with newest Versions
- Limited Optional Fields in Insight to 450 Characters as Insight prohibits longer Strings
1.3.2-BETAJira Server 7.1.0 - 7.3.92017-06-13Improved AnsibleTower Asset Source Version 1.3.2-BETA • Released 2017-06-13 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Simplified AnsibleTower Configuration (DataSource Type is no longer necessary)
- Fixed update of display name on Asset changes (Insight)
- Fixed a bug which caused AnsibleTower to fail when receiving Phantom Assets (they shouldn't be there but are retrieved)
- AnsibleTower works now for self signed instances
- Updated docu to clarify Ansible Tower configuration
- Ansible instances now always have a display name (if no description was given, it was simply empty)
- User Interface reflects Ansible Tower configuration changes
1.3.1-BETAJira Server 7.1.0 - 7.3.92017-06-12Fixed a bug within GoogleComputeEngine Asset Source Version 1.3.1-BETA • Released 2017-06-12 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Empty regions no longer throws error messages within Google Asset Source
1.3.0-BETAJira Server 7.1.0 - 7.3.92017-06-12Added Support for Google Compute Engine as Asset Source Version 1.3.0-BETA • Released 2017-06-12 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Added Support for Google Compute Engine (Asset Source)
- Fixed a bug within the Insight Display Target, which recreated server every time the plugin was updated
- Better Log-Messages
- Added some icons to the user interface
- Added Windows Authentication as option to matrix
- Timeout for wrong Redmine configurations has been changed
1.2-BETAJira Server 7.1.0 - 7.3.92017-05-26Added System Center Configuration Manager as an Asset Source Version 1.2-BETA • Released 2017-05-26 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Added support for System Center Configuration Manager (Asset Source)
- Optional information will be displayed in Jira within the description field
- Dialogs for sources and targets now follows the progress tracker
1.1.4-BETAJira Server 7.1.0 - 7.3.92017-05-18Update of issues in Jira works faultless again Version 1.1.4-BETA • Released 2017-05-18 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-SourceUpdate of issues in Jira is sometimes faulty.
- This issue appears to have appeared with the debug version 1.1.3 or 1.1.2
1.1.3-BETAJira Server 7.1.0 - 7.3.92017-05-15Jira-Projects no longer try to create invalid labels. Version 1.1.3-BETA • Released 2017-05-15 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Labels in projects will no longer try to use spaces/tabs/linebreaks.
- A user will now get an error, if he tries to set a schedule of 0:0:0
1.1.2-BETAJira Server 7.1.0 - 7.3.92017-05-12Fixed a problem that did not add summary to screen (in german environments) Version 1.1.2-BETA • Released 2017-05-12 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Add all System fields to IssueScreen (Native-Exporter)
- Changed CustomField names
1.1.1-BETAJira Server 7.1.0 - 7.3.92017-05-12Fixed a problem that prevented the add-on to be installed at jira with mysql. Version 1.1.1-BETA • Released 2017-05-12 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Changed index length to fit into MySql
- Adapted queries to fit with the new index
1.1.0-BETAJira Server 7.1.0 - 7.3.92017-05-11Added Amazon as Asset Source and greatly improvied the frontend. Version 1.1.0-BETA • Released 2017-05-11 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Added support of Amazon Web Services (Asset Source)
- Added another job to clean Display Targets
- Renamed Exporter to Display Target
- Improved performance of Jira Native Display Target
- Fixed a bug that kept Jira-REST from working with https
- Scheduling of jobs is now done with Days:Hours:Minutes instead of purely by minutes
- Changed the dialog for creation of configurations.
- Previously multiple steps had to be navigated through, which cleared previously entered information. Now everything is done at the same screen, making it easier to fix wrong input parameter.
- If an asset source is removed, then all linked assets get their hash invalidated.
- Many minor GUI changes.
1.0.0-BETAJira Server 7.1.0 - 7.3.92017-04-26Initial beta release, supporting six different asset sources and three exporter Version 1.0.0-BETA • Released 2017-04-26 • Supported By ByteSource Technology Consulting GmbH • Free • Atlassian Closed-Source- Initial beta release
- Supports the following asset sources:
- Ansible-Tower
- Chef
- Matrix42
- Microsoft Azure
- OpenStack
- Puppet (Enterprise)
- Supports the following exporter:
- Jira
- Insight for Jira
- Redmine
- Supports MANUAL and TIME_BASED Jobs
- Configuration via User Interface (Add-On Menu)
- REST-API Version 1