This app has been archived

You may still get support information and download previous versions of this app. Learn more.
Last modified 2017-07-18 39 downloads By Broken Build

Support

To check known issues (or if you want to file one), view this app's issue tracker.


To learn more about the app, you should:


This is a supported app, so you may contact the vendor (or support contact) for help:

Description

More details


Quite often project workflow transitions are configured to show a screen with some fields to be filled in and comments to be added. But when you want to write a reply to a previous comment you need to keep the original comment text in your head if it's short or open long comments in a new if it's difficult to remember. In both cases instead of focusing on the reply you need to do something else.

Why can't you see the previous comment and just provide a reply?

With "Smart Comments" you can do exactly like that by clicking "Previous Comments" link on workflow screen header. Latest comment will be displayed, but you can navigate to any of the previous comments as well.

Jira Service Desk agents would especially love this feature while writing hundreds of replies per day.

Version history