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    by Broken Buildfor JIRA Server 7.0.0 - 7.2.3
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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    View all issue comments on workflow transition screen. Provide replies to previous comments with ease

    View all issue comments on workflow transition screen. Provide replies to previous comments with ease

    More details

    Quite often project workflow transitions are configured to show a screen with some fields to be filled in and comments to be added. But when you want to write a reply to a previous comment you need to keep the original comment text in your head if it's short or open long comments in a new if it's difficult to remember. In both cases instead of focusing on the reply you need to do something else.

    Why can't you see the previous comment and just provide a reply?

    With "Smart Comments" you can do exactly like that by clicking "Previous Comments" link on workflow screen header. Latest comment will be displayed, but you can navigate to any of the previous comments as well.

    JIRA Service Desk agents would especially love this feature while writing hundreds of replies per day.

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    Broken Build supports Smart Comments for JIRA. You can visit the support site to get help.

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    Version 1.0.2 JIRA Server 7.0.0 - 7.2.3 Released 2016-04-20


    Bug fixes


    Fix previous comments dialog for Agile boards


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Smart Comments for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Smart Comments for JIRA. You're prompted to log into MyAtlassian. Smart Comments for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Smart Comments for JIRA versions compatible with your instance, you can look through our version history page.

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