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Description
Send the right app reviews to the right people
Create rules based on star rating, Topics, or country/language. Send bugs to developers, feature requests to product managers, and support requests to support, automatically.
Reply to reviews quickly and easily
97% of companies don't reply to Google Play store reviews. Stand out from the crowd and be part of the 3% that do, without spending hours copying and pasting responses to your CRM or team chat tools.
All countries for all major app stores
Appbot supports iOS, Mac, Google Play, Windows Mobile and Desktop and Amazon app stores. We fetch reviews in all countries and languages, and we even translate your reviews to English right in Hipchat.
More details
Interpreting your app store reviews and understanding user sentiment is easy with Appbot. We can send your reviews straight to Hipchat, allowing you to automate a large part of your review management/response workflow, with specific teams and team members getting assigned new reviews that meet your criteria, automatically.
Appbot automatically clusters your reviews by sentiment, topic and word content. We analyze performance by app version and country/languages at a glance, and automatically surface bugs and feature requests.
We integrate not only with Hipchat, but with several major CRM tools like Zendesk and Freshdesk, so you can send your app reviews right into your regular support workflow.
We even make it easy to reply to your Google Play reviews, with Quick Reply links for each review.
Version history
2.0Hipchat Server 1.3.9 - 1.4.32016-04-13Appbot now integrates with Hipchat No release notes.