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    by Andreas Huhtafor JIRA Server 4.3 - 6.4.14
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Easiest and quickest way of e-mailing the reporter of a Jira issue

    Easiest and quickest way of e-mailing the reporter of a Jira issue




    Install and configure so it fits your needs.

    Simply click on the E-Mail button.

    Yes, it’s that easy.

    More details

    Add-on Description:

    Creates a simple e-mail button in the Issue area of Jira which allows the user to open up a new e-mail using their default e-mail program.

    The new e-mail will automatically have the Issue Reporter’s e-mail address as the "To Address".

    There are also additional options for:

    • Predefined CC E-mail Address.
    • Have the Issue Assignee in CC E-mail Address.
    • Show Issue Reference in E-mail Subject.
    • Show Issue Title in E-mail Subject.
    • Which project(s) the add-on should be available on. - New!

    Add-on Compatibility:

    This Add-on has been tested and confirmed to work on PC, Mac and Linux (GUI).

    It will work on any device and operating system that supports the standard mailto: link.

    Add-on Support:

    If you have an issue or suggestion regarding this product, send us an email to helpdesk@dones.se and we will reply as soon as possible.

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    Easy Email Helpdesk supports Easy E-mail. You can ask a support question via Atlassian Answers to get help.

    Ask a question


    Version 1.4 JIRA Server 4.3 - 6.4.14 Released 2015-05-20


    4.3 - 6.4.4 Compatibility


    Easy E-mail version 1.3 did not support Jira versions older than 6.3.

    We corrected that and it is now back to supporting Jira version 4.3 - Latest Jira version.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Easy E-mail via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Easy E-mail. You're prompted to log into MyAtlassian. Easy E-mail begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Easy E-mail versions compatible with your instance, you can look through our version history page.

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