19,048
Customers have installed this app in at least 19,048 active instances.
19,048
Customers have installed this app in at least 19,048 active instances.
    by Tempo for JIRAAtlassian Verified
    Tempo for JIRA is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for Jira Cloud, Jira Server 7.0.0 - 7.5.1 and more versions
    Versions available for Jira Server 3.12 - 6.4.14
    Supported
    Tempo for JIRA supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Tempo for JIRA supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Painless time tracking, powerful reports, better overview of work spent for billing and payroll, and account management for Jira

    Painless time tracking, powerful reports, better overview of work spent for billing and payroll, and account management for Jira

    Painless Time Tracking and Timesheet Approvals

    Powerful Reporting for all work in Jira

    Manage cost centers across your business

    Tempo Timesheets makes time tracking in Jira easy and accurate. Plan and log your work using the calendar or directly from a Jira issue, use the trackers, the mobile app to track on the go, or Tempo for Slack.

    The reports are more powerful than ever and offer more customization for users. Use filters to pare down your report until it only shows the data that you want. Grouping the data allows you to drill down as you see fit.

    Analyze and capture high-level information of all work performed across your business. With distinct accounts, you gain better visibility of all activities and work performed for different cost centers and initiatives.

    Painless Time Tracking and Timesheet Approvals

    Report on organizational resources and activities

    Manage cost centers across your business

    Tempo Timesheets makes time tracking in Jira easy and accurate. Log work using the worklog calendar, directly from a Jira issue, the real-time tracker or the mobile app to track work on the go.

    Report on work efforts segmented by teams, projects, accounts, and issues. Flexible reports provide custom overviews of revenue and price rates associated with work performed, as well as all expenses logged.

    Analyze and capture high-level information of all work performed across your business. With distinct accounts you gain better visibility of all activities and work performed for different cost centers.

    More details

    Built by Tempo, a top-selling, award winning Atlassian Ecosystem vendor.

    More than 10,000 customers in over 115 countries trust Tempo to work smarter and be successful.

    Key highlights:

    • Multiple log work options for accurate time tracking, including a calendar view, user timesheet, real-time trackers, and directly within a Jira issue
    • Free mobile app for all users (for Android & iOS)
    • Time tracking just got even easier with Tempo for Slack
    • Powerful reporting with more customization for different users
    • Quickly review, approve, or reject timesheets
    • Users can plan for themselves in the calendar view
    • Build custom Jira dashboards with Tempo gadgets in real-time
    • Track all work time, including vacations, sick days, parental leave, and more
    • Manage cost centers across your business, including CAPEX, OPEX, billable, and internal time
    • Centrally manage project teams by role, capacity, workload and holiday schemes, and more
    • Integrate with Tempo Planner and plan for users, teams, projects, and programs

    More details

    Built by Tempo, a top-selling, award winning Atlassian Ecosystem vendor.

    More than 10,000 customers in over 115 countries trust Tempo to work smarter and be successful.

    Key highlights:

    • Multiple log work options for accurate time tracking, including a worklog calendar view, timesheet view, a free mobile app (for Android & iOS), or directly from a Jira issue
    • Track and report on issues, projects, accounts, customers, and custom JQL
    • Flexible reports of worklogs, expenses, cost centers, and revenue
    • Team utilization reporting, including CAPEX, OPEX, billable, and internal time
    • Custom Jira dashboards with real-time data gadgets
    • Track internal time, e.g. vacations, sick days, and parental leave
    • Manage project teams by role, capacity, start and end dates, workload and holiday schemes, and more
    • Create custom price tables
    • Timesheet and planned time approvals help keep managers in-the-know
    • Use APIs and developer resources for custom integrations
    • Jira Data Center compatible for large enterprise

    Reviews for cloud

    (256)
    Sign in to write a review
    by Kate Hudson on 2017-10-12
    Not exactly user friendly
    1 out of 2 found this review helpful
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    by LeKisha Boswell on 2017-09-27
    Update After the initial shock of losing features and functionality - the Tempo team was extremely helpful in identifying workarounds and quickly restoring the features of the tool my organization valued most. Tempo is now better than ever! I am still unable to clearly extract data from custom fields when exporting data; however, the workaround Tempo provided to my team gets the job done with a little extra effort. The tool is great once again. Now if we can associate skill sets to users using Tempo - the tool would compare to no other. ___________________________________________________________ I am having serious difficulties with the functionality of Tempo since the upgrade. The tool as it is today doesn't serve my company's needs and has caused severe disruption with reporting and time tracking. We will have no choice but to seek alternative solutions if the platform doesn't return the features we come to rely upon. 1.) Users are unable to generate or export reports using the custom filters field under the "Reports" tab. Frequently, the upload displays an error message or simply times out. 2. Users can no longer extract data from JIRA custom fields. A perk of Tempo was the ability to extract data from custom fields created in JIRA for stronger reporting. 3. The Team section is not functional and leads and managers have no effortless way to view their team's productivity. Additionally, Team Leads/Managers are unable to add team members, link projects or boards. 4. Administrators are unable to grant permissions to groups (e.g., Tempo Admin or General Users) - it appears only individual users can be added. 5. HipChat and Tempo integration is not functional and we are unable to link users in Tempo to HipChat. 6. The UI is aesthetically pleasing; however, the content upload is extremely slow and users can no longer set their default view to Timesheet. It would have been a major improvement if Tempo added bulk time entry changes, the ability to extract user's roles (ex. user is an intern or a Sr. Developer) and better out of the box reporting (e.g., capacity vs. effort, status updates etc). With bulk time entry changes, resources would have the ability to move a number of time entries from one JIRA issue to another. Currently you have to move time individually by each entry. I've already submitted a number of support tickets since the upgrade; however, there has yet to be any resolve. Thanks greatly for your prompt assistance!
    1 out of 1 found this review helpful
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    Tempo for JIRA

    Hi LeKisha,

    Thanks for leaving your feedback regarding the latest Tempo Timesheets changes.

    I can see from our records that we are currently waiting for a response from yourself regarding your latest ticket. If you can get back to the HelpCenter Team we will be more than happy to address any issues that you might currently be experiencing.

    We take all feedback extremely seriously and we are committed to making sure that our products meet the expectations of our customers.

    Kind regards,

    David Wilkie

    Customer Success Manager

    Tempo

    by Richard Boyde on 2017-09-27
    I have been a user of Tempo Timesheet's for the last 3 years (give or take). As a consultant, companies I work with rely on my recommendations and the last 4 companies I was brought into help, I set them up with Tempo Timesheet's. I can honestly say, the latest version of Tempo Timesheets for JIRA Cloud, is absolutely horrendous. I will give examples: The first release, was abysmally slow and managed to break almost every report that we had created, by not exporting columns, by exporting different values in columns and basically by not being responsive. Customer support was contacted and a week later fixes were offered, performance improved slightly, but minimally; to the point where I removed all tempo gadgets from all our projects. Next: There were errors in the hours being reported by Tempo Timesheets, this was reported, two days later a massive update was run to fix the problem. 2 weeks later, after another upgrade, reports aren't reporting all time again, Tempo offered a fix still not working. Tempo doesn't know why it doesn't work, started to investigate the issue myself, found that now Tempo isn't adding an entry in the JIRA ticket for who entered the time, tempo simply notates it as "Timesheets", which is completely useless. It has been nothing but problems, this companies monthly reporting is off based on the error's in this product. I am actually tired of contacting customer support, while the support is responsive, I can't trust any of the information that is being produced by this product. I called my other clients and told them about the trouble I was having, and we all agreed that the product is not stable, so I am actively looking for another replacement. I normally don't write reviews, but I felt compelled to make sure that everyone knew, that Tempo Cloud is not reliable at this point. It may become reliable again at some other point, but you will need to wait for more concrete evidence before you use this product. Or if you are going to use, you can't use it for any type of reporting.
    2 out of 2 found this review helpful
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    Tempo for JIRA

    Hi Richard,

    I hear you loud and clear. Please contact our support team via support.tempo.io so that we can work with you to understand & solve your problems. Rest assured that our teams are working tirelessly to match the performance you have come to expect from Tempo.

    Best regards,

    Petur Agustsson

    Chief Customer Officer

    by Phan Cuong on 2017-09-26
    It's one of the most helpful add-on we have installed in our JIRA Software. And the benefit is very useful with our staff.It is not only simple but also very intuitive to track workflow. Tempo timesheet provide multiple log work for your convenience all your teams can work anytime and anywhere via desktop or mobile. It gave the flexible reports for our team who can get real-time status report on the value timing that your team spent in it, easy and accurate time tracking at core, we can get the information you need and manage cost center your business.
    1 out of 1 found this review helpful
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    by Falcon Technologies on 2017-09-15
    Easy to use, meets all our business requirements, looking forward for the new reports with custom fields. And big thanks to the support team for the quick response.
    4 out of 5 found this review helpful
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    Reviews for server

    (256)
    Sign in to write a review
    by Lisa Dawson on 2017-09-20
    Our previous time tracking and reporting application was loathed by our team members: Time entry was cumbersome, and project managers had to go through several manual steps to map hours worked against original estimates. We rolled out Tempo Timesheets in November 2015 with minimal effort... Now our teams can use their preferred interface (timesheet, calendar, tracker, or directly in an issue) to enter their time without having to leave JIRA. Our PMs can easily see who's worked how many hours on which project, and can use filters to fine tune their reporting. For the most part, tracking time has gone from being a chore to becoming part of people's daily routines.
    1 out of 1 found this review helpful
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    by Thomas Schmutzer on 2017-09-14
    Tempo was a very handy plug-in for us before we upgraded to 8.1. We were really satisfied with the permissions based on the team. The new version with the permissions based on projects is not really useful for us because it doesn't fit our structure/needs in the company. Are you guys planning to bring back the old permission System (maybe beside the new one)?
    Was this review helpful?YesNo
    by Apryl Crossland on 2017-09-13
    Great product for our company. It made a new requirement at the start of 2017 for all employees in IT (Services and App Dev) to enter time each week less painful for our employees. In addition, it allowed us to easily implement the approval process and locking approved timesheets which was required for audit purposes from our Finance group.
    3 out of 3 found this review helpful
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    by brianstinar on 2017-09-13
    Tempo helps me run my business efficiently. My staff uses Timesheets to track their time, and I use it to invoice our customers. Before coming to Tempo, I used a collection of spreadsheets to do the same work. Switching from spreadsheets to Tempo made my invoice process more accurate, and continues to save time every month.
    2 out of 2 found this review helpful
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    by Huỳnh Trần Phương Oanh on 2017-09-12
    Great Product. Easy interface. Helps our team easily track time spent on various projects. We love Tempo Mobile and the real-time tracker. Support team was very helpful, answered quickly to my questions.
    5 out of 5 found this review helpful
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    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Tempo for JIRA is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Tempo for JIRA is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2017-09-26

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 8.5.1 Jira Server 7.0.0 - 7.5.1 Released 2017-10-16

    Summary

    Hot fix release

    Details

    The Tempo team announces the hot fix release of Tempo Timesheets 8.5.1.

    The following bug fix was made: Customers with Oracle DB are getting the following error after upgrading to version 8.5.0: java.sql.SQLException: ORA-01408: such column list already indexed. This has now been fixed

    View Tempo Timesheets 8.5.1 Release Notes page for further details.

    Also read the Before You Upgrade page for tasks that you might be required to do.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Tempo Timesheets for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Tempo Timesheets for Jira. You're prompted to log into MyAtlassian. Tempo Timesheets for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Tempo Timesheets for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Tempo Timesheets for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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