Customers have installed this add-on in at least 169 active instances.
    by jSoftware Pte LtdAtlassian Verified
    jSoftware Pte Ltd is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Cloud
    jSoftware Pte Ltd supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Slack , Slack Connector for JIRA Cloud

    Slack , Slack Connector for JIRA Cloud

    Your daily work flow just got better

    Work together as a dedicated team

    JIRA information you need. The moment you want it.

    Unsolved blockers, untriaged Issues, now more accessible so that your team can keep things moving along. Direct message when someone mentioned you that helps quickly action on urgent issues

    Slack discussion tab helps team is more focus and dedicated when supporting or resolving the problem

    Customize which projects, tickets get piped into Slack channel. Styling your team message with message builder

    More details

    How to setup Slack connector:



    • Receive notifications about important events for your JIRA (new JIRA issues, new comments, etc.)
    • From a JIRA issue, create a dedicated Slack channel and bring everyone together to discuss it - for example to resolve an incident faster! . Review all them in Slack discussion tab
    • Customize Slack notification message by message builder and send test message feature
    • Slack tab discussion in issue detail
    • Send direct message (DMs is private) when someone mentioned you
    • Personalize Slack bot and Slack avatar when displaying channel
    • Support multiple Slack teams

    User reviews

    Sign in to write a review
    by Michael on 2016-10-17
    I love this plugin a lot. It helps improve collaboration between my team members and improve the performance at the first sense. Moreover, it has excellent customer service, the developer react quickly to any questions posted. Great job, guys!
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    jSoftware Pte Ltd is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    JIRA Cloud • Released 2017-04-04


    Search issue in Slack channel




    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Slack Connector for JIRA Cloud.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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