by IntegrateCloud Incfor JIRA Server 3.0 - 7.2.7
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Supported
    IntegrateCloud Inc supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Seamless workflow between Zendesk and JIRA

    Seamless workflow between Zendesk and JIRA

    Getting Started is quick and easy in 4 steps

    Dashboard displaying Zendesk & JIRA ticket/issue

    Zendesk contains linked JIRA IssueKey and URL

    Signup on www.IntegrateCloud.com,input your zendesk and JIRA credentials,select your filter criteria and the information will start syncing between Zendesk and JIRA.

    We support all versions of JIRA on premise or on cloud

    All the Zendesk Tickets that are synced with JIRA Issues are displayed in a dashboard so that user can track which Zendesk Tickets are linked to which JIRA Issues.

    We support all versions of JIRA on premise or on cloud

    Information about linked JIRA Issue Key is displayed in Zendesk Comments section

    More details

    Key Features

    • Automate sharing of data between Zendesk and JIRA.
    • Customized field mappings between Zendesk and JIRA.
    • Bidirectional syncing between Zendesk and JIRA.
    • Reporting of each every Ticket linked between Zendesk and JIRA.

    Why IntegrateCloud

    • No Need to Install or Download Anything.
    • Seamless connect between Zendesk and Atlassian JIRA.
    • 1 minute sync between Zendesk and Atlassian JIRA.
    • 4 Easy Steps to GetStarted.
    • Rock Solid Integration platform as a Service.
    • Free Plan for Life with no limit on transactions.

    User reviews

    (21)
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    by Preston Scheuneman on 2017-02-27
    We use the integration and it has worked very well for us. Support is excellent and very responsive to any issues that arise or changes that need to be made.
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    by Paul Ang on 2016-12-16
    This is the best and most comprehensive integration I have seen. Support is very responsive and they make sure that everything is working to my need. Thanks Chirag and Srinivas.
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    by Benjamin Baghdadi on 2016-04-11
    IntegrateCloud solution for connecting JIRA and Zendesk is the way to go. The team at IntegrateCloud all are very responsive and worked with us closely to meet all our requirements. We are live with the integration and it's working for us nicely! Thanks Chirag and team.
    Was this review helpful?YesNo
    by DJ Yoder on 2016-04-05
    The integration has solved several key integration items between our Zendesk and JIRA cloud instance that the Zendesk plugin could not. The team at IntegrateCloud was very responsive to our requests and very flexible in terms of customizing the connector to meet our specific needs.
    Was this review helpful?YesNo
    by aalkhatib on 2016-03-15
    we use this integration for Jira on Prem, Integratecloud had created the custom fields mapping and provided a create support with fast response to all our requests.
    Was this review helpful?YesNo

    Pricing

    Support

    integratecloud supports Zendesk Support for JIRA. You can visit the support site to get help.

    Get support

    Versions

    Version 0 JIRA Server 3.0 - 7.2.7 Released 2015-03-18

    Summary

    We support all versions of JIRA

    Details

    We support all versions of JIRA

    Installation

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