by IntegrateCloud Incfor JIRA Server 3.0 - 7.2.10
    Supported
    IntegrateCloud Inc supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Connect Zendesk and JIRA and help your Zendesk and JIRA team to unite thereby helping your zendesk and JIRA. Zendesk JIRA.zendesk

    Connect Zendesk and JIRA and help your Zendesk and JIRA team to unite thereby helping your zendesk and JIRA. Zendesk JIRA.zendesk

    Getting Started is quick and easy in 4 steps

    Dashboard displaying Zendesk & JIRA ticket/issue

    Zendesk contains linked JIRA IssueKey and URL

    Signup on www.IntegrateCloud.com,input your zendesk and JIRA credentials,select your filter criteria and the information will start syncing between Zendesk and JIRA.

    We support all versions of JIRA on premise or on cloud

    All the Zendesk Tickets that are synced with JIRA Issues are displayed in a dashboard so that user can track which Zendesk Tickets are linked to which JIRA Issues.

    We support all versions of JIRA on premise or on cloud

    Information about linked JIRA Issue Key is displayed in Zendesk Comments section

    More details

    Key Features

    • Automate sharing of data between Zendesk and JIRA.
    • Customized field mappings between Zendesk and JIRA.
    • Bidirectional syncing between Zendesk and JIRA.
    • Reporting of each every Ticket linked between Zendesk and JIRA.

    Why IntegrateCloud

    • No Need to Install or Download Anything.
    • Seamless connect between Zendesk and Atlassian JIRA.
    • 1 minute sync between Zendesk and Atlassian JIRA.
    • 4 Easy Steps to GetStarted.
    • Rock Solid Integration platform as a Service.
    • Free Plan for Life with no limit on transactions.

    User reviews

    (30)
    Sign in to write a review
    by Sarah Strycker on 2017-07-24
    This app has allowed us to keep open communication between our internal teams. We were even able to customize what we wanted out of the app. Great team to work with.
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    by Aaron Schweitzer on 2017-05-04
    Simple, easy and well supported. The Integration between Zendesk and Jira is critical for our business, making this tool an important part of our daily process.
    Was this review helpful?YesNo
    by Mikael Karlsen on 2017-05-04
    Integration from Zendesk to JIRA helps us following up on bug reports. On Hold tickets are opened through automations based on feedback from JIRA throught the IntegrateCloud integration. This work very well and support is great!
    Was this review helpful?YesNo
    by Daniel Schipper on 2017-05-01
    The product is a neat and simple way to integrate ZenDesk and Jira for escalations from a front line support team to a group of support engineers. Configuration is managed through the support team rather than through an interface; this process works quite well although at times for quick changes it would be preferable to be able to make changes directly. The team respond quickly to support requests.
    Was this review helpful?YesNo
    by Andrew Thomas on 2017-04-14
    IntegrateCloud was a perfect fit our Zendesk & Jira needs. Chirag was very quick to respond to any question we had.
    Was this review helpful?YesNo

    Pricing

    IntegrateCloud Inc provides support for this add-on.

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    Versions

    Version 0 JIRA Server 3.0 - 7.2.10 Released 2015-03-18

    Summary

    We support all versions of JIRA

    Details

    We support all versions of JIRA

    Installation

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