by IntegrateCloud Incfor JIRA Server 3.0 - 7.2.2
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Supported
    IntegrateCloud Inc supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Seamless connectivity between Zendesk and Atlassian JIRA

    Seamless connectivity between Zendesk and Atlassian JIRA

    Getting Started is quick and easy in 4 steps

    Dashboard displaying Zendesk & JIRA ticket/issue

    Zendesk contains linked JIRA IssueKey and URL

    Signup on www.IntegrateCloud.com,input your zendesk and JIRA credentials,select your filter criteria and the information will start syncing between Zendesk and JIRA.

    We support all versions of JIRA on premise or on cloud

    All the Zendesk Tickets that are synced with JIRA Issues are displayed in a dashboard so that user can track which Zendesk Tickets are linked to which JIRA Issues.

    We support all versions of JIRA on premise or on cloud

    Information about linked JIRA Issue Key is displayed in Zendesk Comments section

    More details

    Key Features

    • Automate sharing of data between Zendesk and JIRA.
    • Customized field mappings between Zendesk and JIRA.
    • Bidirectional syncing between Zendesk and JIRA.
    • Reporting of each every Ticket linked between Zendesk and JIRA.

    Why IntegrateCloud

    • No Need to Install or Download Anything.
    • Seamless connect between Zendesk and Atlassian JIRA.
    • 1 minute sync between Zendesk and Atlassian JIRA.
    • 4 Easy Steps to GetStarted.
    • Rock Solid Integration platform as a Service.
    • Free Plan for Life with no limit on transactions.

    User reviews

    (19)
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    by Benjamin Baghdadi on 2016-04-11
    IntegrateCloud solution for connecting JIRA and Zendesk is the way to go. The team at IntegrateCloud all are very responsive and worked with us closely to meet all our requirements. We are live with the integration and it's working for us nicely! Thanks Chirag and team.
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    by DJ Yoder on 2016-04-05
    The integration has solved several key integration items between our Zendesk and JIRA cloud instance that the Zendesk plugin could not. The team at IntegrateCloud was very responsive to our requests and very flexible in terms of customizing the connector to meet our specific needs.
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    by aalkhatib on 2016-03-15
    we use this integration for Jira on Prem, Integratecloud had created the custom fields mapping and provided a create support with fast response to all our requests.
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    by Barbara Scarlette on 2016-02-20
    We too looked at several different solutions for integrating Jira On Demand and Zendesk, and IntegrateCloud was the most comprehensive solution available. The Zendesk team actually recommeded that we use them for what we needed. The integration now supports a critical aspect of our support infrastructure and we are happy with the work that has been done.
    Was this review helpful?YesNo
    by XZ on 2016-01-18
    We looked at several different solutions for integrating Jira On Demand and Zendesk, IntegrateCloud was by far the most comprehensive solution available. We worked primarily with Chirag and Srinivas who were able to customise the integration to map custom fields between Jira and Zendesk and synchronise bidirectionally. Overall we're very happy with the degree of flexibility we have with this solution, and the helpfulness of the team @ IntegrateCloud.
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    Pricing

    Support

    integratecloud supports IntegrateCloud Zendesk Connector. You can visit the support site to get help.

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    Versions

    Version 0 JIRA Server 3.0 - 7.2.2 Released 2015-03-18

    Summary

    We support all versions of JIRA

    Details

    We support all versions of JIRA

    Installation

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