Customers have installed this add-on in at least 556 active instances.
    by AtlaZonfor JIRA Server 7.0.0 - 7.2.3 and more versions
    Versions available for JIRA Server 6.0 - 6.4.14
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

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    This add-on is compatible with the clustering and high-availability capabilities of our products.
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    Outgoing Email Template Editor for JIRA

    Outgoing Email Template Editor for JIRA

    Edit Email Templates

    Syntax Highlighting

    Supports both HTML and Text Templates

    This add-on enables the system administrators to directly edit the Email templates used by JIRA within JIRA itself. There is no need to get a shell access to the JIRA server to do the template changes.

    The velocity syntax highlighitng is supported by the editor which enables easy editing of the templates

    Both HTML and Text templates can be edited from within this add-on.

    More details

    This plugin satisfies the pending feature request for JIRA (https://jira.atlassian.com/browse/JRA-7266) for an web based editor for the email templates for JIRA outgoing emails.


    • Supports editing of HTML and Text templates for outgoing emails
    • Support code highlighting (based on http://codemirror.net/)

    User reviews

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    by Aliaksandr Bulyha on 2016-07-05
    Works on Jira 7.1.1, however I would suggest placing the Link (Email Editor) somewhere easier to find. Currently it is under System/Mail (where you configure the outgoing email server etc), You should put the link under add-ons (or on both places), thats where everyone searches for it. I guess thats the Problem of the bad reviews. Or you could atleast provide a screenshot with its location. Anyways, the plugin simply shows all .vm used for emails directly in JIRA, making this more efficient than getting the file over ssh f.e. Everything you could have expected considering the plugin is free. PS: I guess that after an Upgrade of JIRA the changes are lost? It would be a great feature to have copies automatically saved in the home folder aswell
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    by Marc Piparo on 2016-04-17
    I do not see any template files in the left pane, just the headings of "HTML Templates", "Text Templates", and "Subject Templates". Are there any issues with file permissions, etc, that may be preventing the template files from appearing? plugin v1.9 JIRA v7.1.4
    1 out of 2 found this review helpful
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    by Danielle Holt on 2016-02-03
    This is working fine for me in our dev environment. Just to help out others who may have problems finding the templates once this is installed: Top right, click Settings Gear > System Left sidebar, under Mail > Email Editor It's not incredibly complex or anything, but it's free and it gets the job done.
    1 out of 1 found this review helpful
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    by Ryan Aherne on 2015-11-17
    JIRA server 6.1.7, Email Template editor v1.7, Windows 8 server. Left hand menu is blank, apart from the heading. I see no templates to edit. My administrator menus have disappeared, Help and Administrator dropdown icons gone, Application Nav menu gone. Any ideas? Thanks for the reply, I will of course log an issue. But the review is still revalant as the tool does not work out of the box.
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    If you have problems with the add-on, please raise an issue at the issue tracker instead of writing reviews.

    by Neal Applebaum (B Sharp) on 2015-10-22
    Looked like a good fit for what we needed, but did not see the one file I wanted to edit (footer.vm) available on the side. It wasn't a big deal to edit in Textpad, but this add-on would have saved some time - having to connect via WinSCP to the server, bring the file over, edit it locally, and send it back.
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    Outgoing Email Template Editor for JIRA isn't formally supported.


    Version 1.10 JIRA Server 7.0.0 - 7.2.3 Released 2016-10-08


    JIRA 7.2.x update


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Outgoing Email Template Editor for JIRA via search. Results include add-on versions compatible with your JIRA instance.
    5. Click Install to download and install your add-on.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Outgoing Email Template Editor for JIRA versions compatible with your instance, you can look through our version history page.

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