1,167
Customers have installed this add-on in at least 1,167 active instances.
    by WISOFTAtlassian Verified
    WISOFT is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Cloud
    Supported
    WISOFT supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Slack integration for JIRA Cloud

    Slack integration for JIRA Cloud

    Send issue notifications to selected channels

    Create new channels and invite people

    Check and join discussion directly from Issue

    You can have several channels defined to be notified about changes in issues or projects

    You can create Slack channel for any issue-related discussion and invite appropriate people directly from JIRA

    No matter who, where and when talked about your issue. Now, you can check it all in one place (additional issue tab panel) and respond quickly

    More details

    Slack Connector provides 2-way integration between Slack messaging system and your JIRA Cloud instance. It allows to follow any related conversation directly from Issue page and to be notified about any change, edit or comment immediately on selected Slack channel.

    User reviews

    (52)
    Sign in to write a review »
    by Sreekanth GS on 2016-10-25
    Must have an option to change Bot name and Avatar.
    1 out of 1 found this review helpful
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    by Stephen Done on 2016-08-16
    This is a very, very well implemented Slack integration. I was a little hesitant to trial this add-on at first, because I saw some of the very critical reviews of earlier versions. However, It seems that WISOFT are listening to their customers and addressing all the issues that have been pointed out to them. By the time I tried the add-on, all the criticisms from other reviews had been fixed. Furthermore, the integration is extremely fast - by the time you have commented on a Jira issue and glanced at your slack client, the slack message has already been created. The configuration GUI is very logical and easy to understand too. This add-on relays Jira mentions to direct messages in slack. It can also post messages relating to Jira projects into corresponding slack channels, which is exactly what we wanted. You can also create slack channels for individual issues, though we don't need and haven't tried this. Everyone's requirements are different, - ours is to replace Jira's annoying email notifications with Slack notifications, with more control over notifications received for the users. For us there is one feature that would make this integration perfect for us: We need our users to be able to receive watcher notifications through Slack too - once we have this, we will finally have unhooked Jira from our email inboxes. I will give this add-on full marks, as I can see that this product is constantly being developed and is already very good. Stephen Done
    2 out of 4 found this review helpful
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    by Aaron Patterson on 2016-05-30
    I agree with the previous commenter saying that the recently introduced price is pretty high for what is provided. This tool replaced a previous JIRA/Slack integration for us which was free but did not support comments. While we like having comment notifications appear in Slack, I am not sure that benefit justifies the price, and there are other free alternatives we could set up with a little work. I am also not happy about how I was signed up for the paid version - this may be parly Atlassian's fault not Wisoft's, but it felt very sneaky, the tool stopped working, I clicked some notice in JIRA, and it told me there was a 'paid update' available, I clicked the Update button and it signed me up for a subscription without confirming or even telling me what the price would be! A better approach here would have been freemium: offer the old plugin for free and a version with extra features for money. As-is I feel like I've been tricked into paying for something, I'd say it is right on the borderline of something I would file a fraud dispute over if the charge popped up on my credit card. It is a huge oversight that I was subscribed to a recurring payment without being told how much that payment would be until after the fact. We were pleased with the tool but you have gone about monetizing it the wrong way and we are questioning whether we will remain users because of that (as well as eyeing anything you develop in the future warily).
    6 out of 6 found this review helpful
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    by Chris Voisey on 2016-05-25
    I love the tool, however, the price is not worth it. There is absolutely nothing in my world that can justify this at the same cost of more highly functional plugins. This is a "nice-to-have" in my opinion. I would rather just create channels and search them in Slack than pay this amount.
    2 out of 2 found this review helpful
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    WISOFT

    Hi Chris,

    We are very proud that you like our tool and find it useful. As for the price, we had to make a hard choice and switch from free to paid version in order to keep the current speed of development and support quality. Perhaps you could email support@wisoft.eu and we'd be happy to chat with you directly and hear more about your thoughts on our pricing.

    by Max Lynam on 2016-05-24
    also like to add my vote for on-premise/server support for the Slack Connector.
    2 out of 3 found this review helpful
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    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Support

    WISOFT is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    WISOFT supports Slack Connector. You can visit the support site to get help.

    Get support

    Versions

    JIRA Cloud Released 2016-08-20

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Slack Connector.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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