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    by SoftwarePlantAtlassian Verified
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    for JIRA Cloud
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    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Project-level custom fields in Cloud

    Project-level custom fields in Cloud

    Your projects under control

    Various field types


    Neatly label all of your projects to know everything about them at a glance. Market, phase, responsible team, budget, deadline, marketing, status, unit number and anything else you wish!

    Currently you can add any amount of short text areas (labels), long text areas (descriptions), select (dropdown lists) and dates. Even more coming soon, so stay tuned!

    Configure your fields as schemas! Arrange them any way you like, save for further use in different projects and quickly switch between many schemas.

    More details

    Project Managers around the world juggle multiple projects, often arranged in an intricate network of intertwinning connections and relations. Our JIRA Cloud plugin lets you add your own custom fields for every Project. Instead of just "Our new product", you can easily define and see fields like:

    • Responsible Team - Team A
    • Market: City youth
    • Budget: 1,000,000 USD
    • Deadline: March
    • Marketing strategy: Social Media
    • Partner: GGGG

    And so on. Your imagination and needs are the only limit here! With all projects neatly labeled using many types of fields (dates, short texts, long texts, dropdown lists), Metrics truly puts the Me into your projects.

    User reviews

    Sign in to write a review
    by Volker Rahmlow on 2017-06-14
    Is it correct that Metrics is included in BigPicture Enterprise and is it possible to add a custom field to the Work log dialog like "work type" which needs to be a list?
    Was this review helpful?YesNo
    by Richard Stevens on 2015-10-01
    Very basic, but works as advertised and helps manage my projects. Waiting for more fields in the future.
    Was this review helpful?YesNo


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    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. JIRA Cloud apps are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    SoftwarePlant is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


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    JIRA Cloud Released 2015-09-18


    Minor version update


    Minor version update


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Metrics.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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