Customers have installed this app in at least 212 active instances.
    by excentiafor JIRA Server 6.4 - 7.4.2 and more versions
    Versions available for JIRA Server 5.0 - 6.3.15
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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.

    Trace your issues types to discover your traceability matrix

    Trace your issues types to discover your traceability matrix

    Take JIRA search to the next level

    High search customization

    Find all related issues at a glance

    With JIRA issues navigator you can search issues with several filters, but you can't define the links between issues. This plugin allows you to customize your search with link issues and show them in a report.

    Filter your search with several parameters:

    Issue type, issue link, version affected / fix, component, search filter, labels...

    See the traceability matrix between issue types!

    Use the report or add a new gadget into your dashboard. Your issue relations like never before!

    More details

    Version 3.0 includes DataCenter support and prepares the plugin for new enhancements.

    Version 2.1 includes a new way to display the relations between issues, a full dependency matrix.

    Version 2.0 brings you a full redesign and new features to be able to use "wildcard" in input params to retrieve all relations or all issue types. And now you can even retrieve "sub-task" special links.

    The plugin offers a report where you can retrieve issues listed in a table to check links between different issues.

    You can select a couple of issue types from JIRA and the links between them, to finally show the traceability matrix (a table with the issues and their related issues) of the appropriate issues.

    Moreover, you can also select issue types that are included in a particular version, component, filter or label.

    And from version 1.3 one of the most wanted features, you can add the traceability report into your dashboard as a gadget. Your issue relations like never before!

    User reviews

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    by Peter Daniledes on 2017-04-13
    I have tried through two different channels (website and email) to raise a support request and have received no response. It's hard to recommend an add-on that comes without any support response whatsoever.
    Was this review helpful?YesNo

    Hi Peter,

    We really apologise for any inconvenience. We are making some exciting changes in our product support management and your support request were not addressed successfully.

    We are working hard to provide better support of our products.

    We have sent you an email so that we could find a solution for your issue.

    Thank you and apologies for any inconvenience.

    Best regards.

    by Victor Volcu on 2016-08-02
    it's quite good. However, it's not clear to me how this plugin allows to customize search with link issues? This feature is advertised on Overview page but it's not clear what steps are required to achieve this.
    Was this review helpful?YesNo
    by Joshua DeClerck on 2016-03-14
    A good looking report and gadget from the JIRA side, but behaves oddly when loaded into Confluence. While it definitely tries to work, it seems like there's no obvious way to configure the gadget correctly in a Confluence page. It's a shame, since many of our users prefer to stay in Confluence as much as possible. But even as just a JIRA add-on, this is worth the trivial cost to have around.
    Was this review helpful?YesNo
    by chris stott on 2016-02-01
    Hi looks like a good plugin however are you looking to be able to trace more than 2 issues together? currently we have separate issue types to link requirements, designs, test and defects. I would like to be able to view how linked together in a traceability matrix
    Was this review helpful?YesNo

    Hi Chris! Thank you very much for your feedback! We have been testing a way to display more levels for the traceability but it is not easy to display so much information. But we will review it and we will try to find a good solution to trace more than two levels.

    Thank you very much!

    by Vinod Makani on 2015-12-04
    Hi Team, Good work on your plugin. I was looking for this to create a report for the linked issues. The Dashboard gadget for report is excellent. Feature to export the report to Excel will be good. Column header like "Defect Blocked" and "Is Blocked By" will be nice. Add additional columns i.e. severity to the report ISSUE - Unable to see all the filters in the gadget setup.
    Was this review helpful?YesNo

    Hi Vinod! Thank you for your feedback!

    We will review your features and try to include them in the plugin roadmap as soon as possible.


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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    excentia provides support for this app.

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    Find out how this app works.


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    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

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    Version 3.0.0 JIRA Server 6.4 - 7.4.2 Released 2016-10-26


    Added datacenter support


    + Datacenter support

    + Ready for new enhancements in future releases


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate TraceabilityX for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for TraceabilityX for JIRA. You're prompted to log into MyAtlassian. TraceabilityX for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older TraceabilityX for JIRA versions compatible with your instance, you can look through our version history page.

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