Customers have installed this app in at least 79 active instances.
    by syracom consulting AGfor JIRA Server 7.0.0 - 7.4.3 and more versions
    Versions available for JIRA Server 6.2.5 - 6.4.14
    syracom consulting AG supports this app.

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    Strong Security via 2-factor authentication for JIRA: efficient but user friendly without any external systems

    Strong Security via 2-factor authentication for JIRA: efficient but user friendly without any external systems

    Strong Security

    Seamless Integration

    Support of different mobil authenticators

    Ensure limited access for authorized persons only via enhanced security: in addition to the username and password, a registered mobile device will be used each login time to generate a PIN code valid for half a minute.

    Just install via Marketplace: you do not have to patch/customize anything nor does the add-on needs to communicate to a third-party system over the internet!

    JIRA Service Desk supported for native JIRA users not agents.

    Based on RFC 6238 the add-on supports different authenticator apps. You decide which authenticator fits your needs and infrastructure. Free authenticators are available for iOS, Android, WindowsPhone and BlackBerry.

    More details

    The default login for Atlassian tools is based on username and password: this is not a strong authentication as both values can be easily passed/copied to other persons using them in parallel to the owner. A secure login depends on multiple aspects and combine e.g. knowledge with physical gadgets, which cannot be duplicated that easily. If the gadget will be stolen, it is useless without the knowledge aspect. One sample of such a secure login is a 2-factor authentication using user name/password and a mobile device as key code generator resp. authenticator.

    ATTENTION: a mobile authenticator is not a barcode reader!

    To use strong security, the SYRACOM add-on has to be installed and activated as described in our Administrator's Guide. Furthermore you must have an authenticator app installed on your mobile device. You can use every app which is compliant to the RFC 6238 standard. Please read the Users Guide having listed examples for different mobile phones and operation systems!

    User reviews

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    by ole kirste on 2016-12-18
    Well, 2FA is nice, but this software has not matured enough - half of my users encounter problems almost impossible to work around. Looking forward to next stable & bugfree release, then a possible 4 or 5 star!
    1 out of 1 found this review helpful
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    syracom consulting AG

    Dear Ole,

    thank you for your honest and fair feedback. We will take it as motivation in order to receive the 4 or 5 stars from you soon. Feedback is important to us, so please feel free to contact us directly every time if there is a problem or simply a suggestion, to make the plugin better. We try our best to respond to any kind of feedback as soon as possible and try to learn and improve every day. This especially permits to the different types of installations our customers have. Even with a small customer base like at the moment, it is interesting how much differ the installations and configurations of our customers. And with each feedback, we learn more about useful testing scenarios and how to reproduce different installation scenarios.

    Best regards,Alexander


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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    syracom consulting AG provides support for this app.

    Vendor support resources


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    Version 1.4.1 JIRA Server 7.0.0 - 7.4.3 Released 2017-06-13


    Bugfix Release


    Fix for SL-31: The user got an unknown host exception, if the HTTP forward header contained a list of client IPs


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate 2-Factor Auth (2FA) Secure Login - JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for 2-Factor Auth (2FA) Secure Login - JIRA. You're prompted to log into MyAtlassian. 2-Factor Auth (2FA) Secure Login - JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older 2-Factor Auth (2FA) Secure Login - JIRA versions compatible with your instance, you can look through our version history page.

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