53
Customers have installed this add-on in at least 53 active instances.
    by syracom consulting AGfor JIRA Server 7.0.0 - 7.3.1 and more versions
    Versions available for JIRA Server 6.2.5 - 6.4.14
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    syracom consulting AG supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Strong Security via 2-factor authentication for JIRA: efficient but user friendly without any external systems

    Strong Security via 2-factor authentication for JIRA: efficient but user friendly without any external systems

    Strong Security

    Seamless Integration

    Support of different mobil authenticators

    Ensure limited access for authorized persons only via enhanced security: in addition to the username and password, a registered mobile device will be used each login time to generate a PIN code valid for half a minute.

    Just install via Marketplace: you do not have to patch/customize anything nor does the add-on needs to communicate to a third-party system over the internet!

    JIRA Service Desk supported for native JIRA users not agents.

    Based on RFC 6238 the add-on supports different authenticator apps. You decide which authenticator fits your needs and infrastructure. Free authenticators are available for iOS, Android, WindowsPhone and BlackBerry.

    More details

    The default login for Atlassian tools is based on username and password: this is not a strong authentication as both values can be easily passed/copied to other persons using them in parallel to the owner. A secure login depends on multiple aspects and combine e.g. knowledge with physical gadgets, which cannot be duplicated that easily. If the gadget will be stolen, it is useless without the knowledge aspect. One sample of such a secure login is a 2-factor authentication using user name/password and a mobile device as key code generator resp. authenticator.

    ATTENTION: a mobile authenticator is not a barcode reader!

    To use strong security, the SYRACOM add-on has to be installed and activated as described in our Administrator's Guide. Furthermore you must have an authenticator app installed on your mobile device. You can use every app which is compliant to the RFC 6238 standard. Please read the Users Guide having listed examples for different mobile phones and operation systems!

    User reviews

    (7)
    Sign in to write a review »
    by ole kirste on 2016-12-18
    Well, 2FA is nice, but this software has not matured enough - half of my users encounter problems almost impossible to work around. Looking forward to next stable & bugfree release, then a possible 4 or 5 star!
    Was this review helpful?YesNo

    syracom consulting AG

    Dear Ole,

    thank you for your honest and fair feedback. We will take it as motivation in order to receive the 4 or 5 stars from you soon. Feedback is important to us, so please feel free to contact us directly every time if there is a problem or simply a suggestion, to make the plugin better. We try our best to respond to any kind of feedback as soon as possible and try to learn and improve every day. This especially permits to the different types of installations our customers have. Even with a small customer base like at the moment, it is interesting how much differ the installations and configurations of our customers. And with each feedback, we learn more about useful testing scenarios and how to reproduce different installation scenarios.

    Best regards,Alexander

    Pricing

    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    syracom consulting AG supports 2-Factor Auth (2FA) Secure Login - JIRA. You can ask a support question via Atlassian Answers to get help.

    Ask a question

    Versions

    Version 1.3.1 JIRA Server 7.0.0 - 7.3.1 Released 2016-12-21

    Summary

    bugfix and smaller enhancements

    Details

    • Fix for the "Secure Login initialization loop" problem, which prevented users from register the QR code
    • Users now can explicit cancel the registration from the QR code mask
    • The QR code mask and the PIN validation mask now show the name of the user for easier identification
    • The QR code mask optinaly shows the secret key now, as preperation for the upcoming support for desktop based authenticators und hardware TOTP tokens

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate 2-Factor Auth (2FA) Secure Login - JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for 2-Factor Auth (2FA) Secure Login - JIRA. You're prompted to log into MyAtlassian. 2-Factor Auth (2FA) Secure Login - JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older 2-Factor Auth (2FA) Secure Login - JIRA versions compatible with your instance, you can look through our version history page.

    Similar add-ons