Customers have installed this app in at least 436 active instances.
    by Frank PolscheitAtlassian Verified
    Frank Polscheit is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for JIRA Server 7.3.0 - 7.4.2 and more versions
    Versions available for JIRA Server 6.0 - 7.2.10
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Frank Polscheit supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Project management and stakeholder awareness is people business, but yellow/red lights help to escalate ... focus your attention

    Project management and stakeholder awareness is people business, but yellow/red lights help to escalate ... focus your attention


    Basic Features

    Dynamic rules for automation

    You can configure new traffic-light custom fields setting options to "green", "yellow" and "red". Just select a proper option for each issue, manually. The purpose is NOT to replace any human by an intelligent algorithm.

    Use traffic-light custom fields like criticality for issues or user requests of JIRA Service Desk.

    Automize processing by listeners.

    Extend JIRA's search result by your traffic-light columns to sort and get an overview.

    Specify dynamic rules, which are highly flexibel to treat complex circumstances. Using them within a JIRA listener or workflow function, you can set customfields to any traffic-light value you want, automatically.

    More details

    Create new custom field(s) as traffic-light to represent various business needs. By default, all necessary options are automatically created: pink (escalation), red, amber (trending to red), yellow, chartreuse (trending to yellow) and green.

    You can define complex statements taking all issue methods into account, from current issue status until issue's parent object or status of children to determine, what traffic-light status to set: just program your rule in javascript syntax (please read "Documentation" on the right)!

    Using JIRA ServiceDesk v3.4.0 or newer, you can integrate any traffic-light custom field on Portal Requests as well.

    User reviews

    Sign in to write a review
    by René Kray on 2017-08-09
    Was this review helpful?YesNo
    by Shai Dahan on 2017-08-03
    When can we expect a compatible add-on version to latest JIRA version 7.4.2?
    Was this review helpful?YesNo
    by Zsolt Pataky on 2017-03-14
    Another request for the trafficlight, after night the adaption was done. Great and fast support.
    Was this review helpful?YesNo
    by Aurelia Hibbert on 2014-10-03
    Excellent plug-in. Easily compatible with other custom fields and helpful, speedy support as well! Impressive all-round.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Frantisek Kall on 2013-04-10
    This plugin is very useful, especially for reporting and management view. Quick and efficient support from the developer Frank. Exceeded our support expectations. Highly recommended.
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Frank Polscheit is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.


    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.2.6-JIRA7 JIRA Server 7.3.0 - 7.4.2 Released 2017-05-23


    improvement for JIRA ServiceDesk and bug fixes


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Traffic-Light CustomField for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Traffic-Light CustomField for JIRA. You're prompted to log into MyAtlassian. Traffic-Light CustomField for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Traffic-Light CustomField for JIRA versions compatible with your instance, you can look through our version history page.

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