Customers have installed this app in at least 58 active instances.
    by Matthias Webfor JIRA Server 6.0 - 7.3.8
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Matthias Web supports this app.

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    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    No time to lose - Get organized and keep track of your issues with JIRA Sync Issue To Outlook

    No time to lose - Get organized and keep track of your issues with JIRA Sync Issue To Outlook

    Microsoft Outlook Calendar Integration


    Easy Configuration - Autodiscover EWS URL now!

    With Sync Issue To Outlook you can synchronize your tasks to your Outlook Calendar automatically

    Intiuitive operation thanks to the new time periods field.

    Configure Microsoft Outlook Calendar Integration for every Exchange Mailserver in a few easy steps with EWS Autodiscover.

    More details

    SITO - the Sync Issue To Outlook Plugin provides an easily Microsoft Outlook Integration for scheduling tasks and issues. The Plugin works against Office 365 Exchange Online as well as on premises Exchange.

    This plugin gives your Users a new experience of JIRA:

    • Forget tedious and manual task planning in Outlook Calendar
    • Keep track of your tasks
    • Use tools that your users already know
    • One time configuration for Administrators
    • Enjoy our documentation guides (Admin/User)
    • Users decide whether they want to use the tool - or not
    • Achieve even greater acceptance of JIRA
    • Automatically integrate applications!

    Sync on:

    • Issue Creation / Update / Deletion
    • Transitions

    Choose who can use, by groups:

    • Whitelist
    • Blacklist

    New Custom Field Type "Period of Time":

    • For defining a fixed time period for processing
    • Shift Time
    • Downloading All-Day-Event to ANY Calender by one mouseclick


    • Microsoft Exchange Server with EWS enabled

    For more information see our Documentation or feel free to contact us.

    User reviews

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    by T.CON GmbH & Co. KG on 2015-09-21
    Our IT deparment is evaluating this plugin at the moment. They were very excited as I told em about that plugin! Configuration was straight forward to me. If you have OWA running EWS seems to be enabled, too. One thing: Will it be possible to shift the period of time by 15 minutes, 1 hour or something?
    2 out of 2 found this review helpful
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    Matthias Web

    Thank you for your feedback! Nice to hear :)

    Please check out the new version. Hope you enjoy it.


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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Matthias Web provides support for this app.

    Vendor support resources


    Find out how this app works.

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    Version 1.4.1 JIRA Server 6.0 - 7.3.8 Released 2017-01-24


    Fixed GreenHopper / Agile error in javascript


    • Fixed "Exception: 'initContext' is undefined Resource" error


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Sync Issue To Outlook - SITO via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Sync Issue To Outlook - SITO. You're prompted to log into MyAtlassian. Sync Issue To Outlook - SITO begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Sync Issue To Outlook - SITO versions compatible with your instance, you can look through our version history page.

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