Customers have installed this add-on in at least 441 active instances.
    by Interconcept GmbHfor JIRA Server 7.0.0 - 7.2.6 and more versions
    Versions available for JIRA Server 5.0 - 5.1.8
    JIRA Server 5.2 - 6.4.14
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    Interconcept GmbH supports this add-on.

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    Easy, flexible time tracking, powerful reporting, and accounting for JIRA

    Easy, flexible time tracking, powerful reporting, and accounting for JIRA

    More Time Tracking Options

    Powerful, Flexible Reporting

    Financial Data & Accounting

    ictime adds features like start & end time, activity types, work log attributes, corrections or no charge to the "Log Work" mask. Manage user timesheets, log work for other users and move work logs.

    Combine criteria from ictime & JIRA in a very flexible way to generate reports, e.g. for controlling or accouting purposes. Display results by various dimensions and print or export reports to Excel.

    ictime supports your business and pre-billing processes: Manage teams and price lists, apply rounding rules and approve work logs. Use any report as base for your billing, and charge work logs in ictime.

    More details

    ictime makes time tracking in JIRA more powerful and helps you to keep track of your work on all levels of your organisation.

    • Many additional options for the "Log Work" mask, like "time spent" or "from-to", activity types, work log attributes, no charge or time correction.
    • Log time for others and move work logs to other issues.
    • User timesheets with many filter and export options.
    • Reporting by criteria like project, favourite filter, user, team, activity type, component, date, status etc.
    • Display results as work logs or (financial) summary, in different views.
    • Export reports to Excel, add JIRA custom fields and work log attribute data.
    • Simple approval process on the level of issue or work logs, optionally as mandatory requirement for billing.
    • Accounting and pre-billing support via teams & price lists, rounding rules and the option to charge for work logs of any report (create an invoice/account).
    • REST-API provided via the separate icbiz add-on.

    Available in English, German and Spanish.

    User reviews

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    by Bostjan Cerk on 2016-03-03
    Hello, we are testing this tool, and it looks good. However, we find it hard to understand why Log Work form doesn't display the description of the issue that the user selected by typing within Issue field. After issue is selected, the form displays just its short code, which doesn't really help user to be sure if he/she selected the right one to log work for. I suggest one or two extra lines of text in small print to show the same 'path' and description of the issue as Jira shows it in Issue form. Could this be improved soon? Thank you.
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    Interconcept GmbH

    Hi Bostjan, We are using a JIRA issue picker here and this is the defined behaviour of this picker, it can't be changed. I agree that it would be better to see key and summary after having selected an issue, but this would mean that we could not use the JIRA picker any longer but would need to create our own solution or workaround. However, I will create a feature request for this.

    by Miroslav Hornik on 2015-07-15
    Hello, we use it and we are ok with it but I have one particular feedback on the new time tracker functionality: why it does not fill the from-to rather than length? At least it should be somehow consistent with the rest of ictime - now when I set that we use only from-to, the time tracker is useless entirely. I would very much welcome if the time tracker supported from-to (can be configurable).
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    Interconcept GmbH

    Hi Miroslav, The reason why from-to is currently not supported is the fact that this conflicts with the option to "pause" the tracker. We are planning to add an option to use from-to instead of the result for those active trackers that have not been paused.

    by Jan Behrens on 2015-02-13
    Great plugin for logging time with very nice reporting facilities. BUT, and that but is very annoying: I hid the normal Log Work button and after trial expiry and de-installation, it is still hidden! So now no one is able to log work. THAT is no way for a plugin to behave. How to get the normal Log Work button back?
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    Interconcept GmbH

    Sorry for the trouble. ictime itself does not hide JIRA's log work functionality, but offers two buttons that change the respective JIRA settings. We do that because the way to do it manually in JIRA is very complex. Unfortunately, it is technically impossible for ictime to activate the JIRA functionality again on trial expiration or uninstall, because it requires a real user action of an admin user, the plugin itself simply can't execute this action. To change the settings in JIRA again, please read the instructions under https://interconcept.atlassian.net/wiki/display/ICTIME/General+Configuration#GeneralConfiguration-RevertHidingJIRALogWorkOperations/Tabs%28WithoutictimeInstalled/Enabled%29. If you have problems, please contact our support. We will consider to add some more information directly in ictime at the place where you can hide the JIRA functionality.
    by T. Wimmer on 2015-01-27
    Great plugin for logging time with very nice reporting facilities. Support responds fast and resolves problems quickly. One suggestion: please add search for worklog attributes to the reports interface!
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    Interconcept GmbH

    Hi Thorsten, Thanks for your review! Being able to search for work log attributes is scheduled for version 4.3 (no release date yet, but probably still first quarter of this year).
    by Freddy Rodriguez on 2014-06-11
    Nice tool. We need to register time exactly with start & end for some projects and only ictime does that. We do our monthly billing based on reports and use the option to set different prices for different kinds of work. Only thing we are really missing is the ability to configure exports to avoid manual work on the xls. We use exports for customer reporting and would need to hide some data.
    Was this review helpful?YesNo

    Interconcept GmbH

    Thanks for your friendly review! The next major version of ictime, 4.0 - to be released within the next weeks - has the option to define available columns for each export (and also to add JIRA custom fields). Hope this will save you some work.


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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

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    Can I extend my free trial?

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    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    Interconcept GmbH supports ictime TimeTracking & Reporting for JIRA. You can ask a support question via Atlassian Answers to get help.

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    Version 5.3.1 JIRA Server 7.0.0 - 7.2.6 Released 2016-11-17


    Small improvements


    - if you configure issues to be editable in the the "Closed" state you can also log work for closed issues.

    - renamed the column "Result" to "Time spent"

    - added a warning when disabling JIRA's "Log Work" features through ictime.

    For details please check:



    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate ictime TimeTracking & Reporting for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ictime TimeTracking & Reporting for JIRA. You're prompted to log into MyAtlassian. ictime TimeTracking & Reporting for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older ictime TimeTracking & Reporting for JIRA versions compatible with your instance, you can look through our version history page.

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