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    by acocon GmbH - business division greeniquefor JIRA Server 7.0.0 - 7.2.3
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    acocon GmbH - business division greenique supports this add-on.

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    PrOps WS gives you a simple overview of your worklog in an add-on for your dashboard

    PrOps WS gives you a simple overview of your worklog in an add-on for your dashboard

    All you need in a simple gadget on your dashboard

    The overview for the team leader

    Customize quotes, user groups and your OTRS access

    View the time you’ve logged, the JIRA issues you’ve worked on and your OTRS tickets in the PrOps WS gadget on your dashboard.

    For you as a team leader, PrOps WS sums up the time logged by your entire team so you will see whether anyone’s missed anything at just one glance.

    PrOps WS is fully configurable. Manage quotes, user groups and access to your OTRS.

    More details

    PrOps WS provides you with a traffic light to signal when you are out of your teams committed work time and lets you easily check on JIRA issues you've worked on the current or any prior day. In addition, you get a summary of your logged working time in an easy to read overview. The team leader has the option to view the collective log of their team so he/she can take action right away when anyone has forgotten to log or is missing some work time.

    Core features:

    • View of your logged time on a day or week on your dashboard
    • View of summarized daily and weekly working time
    • Traffic light on the basis of the committed working time
    • Summarized overview for the team leader
    • Backend configuration of the quotes, user groups and otrs connection
      • Optional integration of OTRS

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    acocon GmbH - business division greenique supports PrOps Worklog Summary for JIRA and OTRS. You can visit the support site to get help.

    Get support


    Version 1.5 JIRA Server 7.0.0 - 7.2.3 Released 2016-10-17


    Compatibility fix


    • Compatibility fix regarding JIRA 7.2.x


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate PrOps Worklog Summary for JIRA and OTRS via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for PrOps Worklog Summary for JIRA and OTRS. You're prompted to log into MyAtlassian. PrOps Worklog Summary for JIRA and OTRS begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older PrOps Worklog Summary for JIRA and OTRS versions compatible with your instance, you can look through our version history page.

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