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User Profiles for Jira

works with Jira Cloud, Jira Server 9.2.0 - 9.17.5, Jira Data Center 9.3.0 - 10.3.0 and more

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  • Partner Supported

TRUST SIGNALS

Key highlights of the appSync & display user attributes from external user directories like Active Directory, Entra ID (Azure AD), LDAP

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Sync & Display Entra ID Info on Jira Issues

Automatically sync & display assignee or reporter additional info such as Job Title, Phone Number, Location, from Entra (Azure AD) on Jira issues. Choose whose information to display to support accurate issue resolution.

Display User Absence Information in Jira Issues

A pop-up flag in Jira issues signals when the assignee is out-of-office, helping you quickly identify unavailable team members to support smooth project management.

Simplify Approvals with Entra ID User Attributes

Utilize user profile data from Entra ID (Azure AD) in your workflows. Using the manager attribute in automated workflows speeds up the approval process (e.g., purchase orders) and supports task completion.

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More details

User Profiles for Jira syncs user attributes from Entra ID (Azure AD) with Jira. It displays additional user info, including out-of-office status in Jira, & simplifies approvals using user attributes in workflows.

This app supports a range of practical use cases:

Jira

  • Display extra user info such as location, job title, phone number, manager of assignee or reporter on issues to speed up task completion
  • Access assignee absence info on Jira & reassign tasks
  • Automate approvals across departments: Finance requires manager approval for purchase requests, Marketing needs manager approval before content is published, & HR/Legal requires manager review for contracts
  • Generate reports by filtering with job position attribute to view team workload

Jira Service Management

  • Reduce resolution time by displaying user contact & agent absence info on tickets
  • Prioritize tickets by reporter’s job position
  • Automate workflows requiring manager approval

Request a demo & check the documentation for details.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

User Profiles for Jira integrates with your Atlassian product

Version information

Version 1.0.78-ACfor Jira Cloud

Release date
Nov 4th 2024
Summary
Minor version update
Details

Minor version update

Payment model
Paid via Atlassian
License type
Commercial

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