336
Customers have installed this app in at least 336 active instances.
    by Communardo Products GmbHAtlassian Verified
    Communardo Products GmbH is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for Jira Server 7.0.0 - 7.6.1 and more versions
    Versions available for Jira Server 6.2 - 6.4.14
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Communardo Products GmbH supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Create powerful profiles · Easily add click-to-call · And sync with user directories to keep it all up-to-date

    Create powerful profiles · Easily add click-to-call · And sync with user directories to keep it all up-to-date

    Customize and synchronize profiles

    Improve Jira workflows and productivity

    Add hover previews and click-to-call

    Easily add fields for languages, skills and expertise, and more—so users can quickly find the colleagues and answers they’re looking for. Sync with LDAP/AD to ensure that pictures and data are always up-to-date.

    Use profile data in custom fields and access that information in Jira Workflow post functions. Automatically assign Jira issues to the manager of the reporter for clearance.

    With hover previews, users are instantly able to see additional profile information about the reporter, assignee and other participants—and then quickly reach them with the available click-to-call option.

    More details

    Great user profiles are just the start. This app gives you powerful new capabilities to improve Jira workflows and maximize productivity.

    • Robust customization options let you easily enhance profiles with new fields, so that users can quickly find experts, reporting chains, and more.
    • Ensure that profiles are always up-to-date. Synchronization enables you to pull pictures and profile data directly from LDAP/AD repositories.
    • Improve and automate Jira workflows by using profile fields (e.g. manager, phone number) directly in Jira issues
    • Use JQL queries to quickly find issues by assignee, manager and other profile field values.
    • Want to add powerful profile capabilities to your wiki? Check out User Profiles for Confluence.

    "We really appreciate this add-on, because it brings an easy solution to add additional AD-Attributes as User Profile Elements to Jira. Especially the option to use defined User Profile Elements in Hover Profile is very helpful to us." Tobias Bruckmann

    Reviews for cloud

    (9)
    Sign in to write a review
    by Patrick Savago on 2017-08-31
    The plugin is very useful, and very easy to use. I would give 4 stars if not for fact that only Jira administrators can edit customer profile fields. This is definitely something that agents should have permission to do. https://jira.communardo.de/browse/UPJ-107
    Was this review helpful?YesNo
    by Joachim Suter on 2017-08-31
    Sehr gut! Super Integration in den Servicedesk. Endlich Telefonnummern, Kostenstellen, Lokationen und Bilder unserer Mitarbeiter!
    Was this review helpful?YesNo
    by Arpita Mani on 2017-03-16
    The Add-on is simple and easy to use. The Custom fields part. Is there any way to provide conditions . Like if one field value is selected as 'yes' then the other custom fields would appear.
    Was this review helpful?YesNo
    Communardo Products GmbH

    Hello Arpita,

    thank you for the great review! We appreciate that you like our add-on and find it simple to use. Unfortunately we haven't had the mentioned requirement. I therefore created a new ticket which you can track at this link.

    Thank you for helping us make better add-ons!

    Kind regards,

    Max

    Communardo Support

    by First Last on 2017-03-14
    Hi all, Can you please tell me if there is a rest api for this plugin? And how user profile data is stored in db? I want to fetch user profile data and use it in jira tickets with the help of script runner. Thanks in advance.
    Was this review helpful?YesNo
    Communardo Products GmbH

    Hello,

    thank you for the great review. We really appreciate your interest in our add-on. Unfortunately, we currently do not support this feature. We already have that requirement in our backlog. Please see the product ticket UPJ-56.

    Anyways we will have an important Update on this matter in the next few weeks so we recommend looking for add-on updates here. You will be able to display users at the issue if mapped correctly.

    Thank you for helping us make better add-ons!

    Kind regards

    Max

    Communardo Support

    by Admin - Shaun on 2017-02-24
    Very easy install and configuration. Works as expected!
    Was this review helpful?YesNo

    Reviews for server

    (9)
    Sign in to write a review
    by Patrick Savago on 2017-08-31
    The plugin is very useful, and very easy to use. I would give 4 stars if not for fact that only Jira administrators can edit customer profile fields. This is definitely something that agents should have permission to do. https://jira.communardo.de/browse/UPJ-107
    Was this review helpful?YesNo
    by Joachim Suter on 2017-08-31
    Sehr gut! Super Integration in den Servicedesk. Endlich Telefonnummern, Kostenstellen, Lokationen und Bilder unserer Mitarbeiter!
    Was this review helpful?YesNo
    by Arpita Mani on 2017-03-16
    The Add-on is simple and easy to use. The Custom fields part. Is there any way to provide conditions . Like if one field value is selected as 'yes' then the other custom fields would appear.
    Was this review helpful?YesNo
    Communardo Products GmbH

    Hello Arpita,

    thank you for the great review! We appreciate that you like our add-on and find it simple to use. Unfortunately we haven't had the mentioned requirement. I therefore created a new ticket which you can track at this link.

    Thank you for helping us make better add-ons!

    Kind regards,

    Max

    Communardo Support

    by First Last on 2017-03-14
    Hi all, Can you please tell me if there is a rest api for this plugin? And how user profile data is stored in db? I want to fetch user profile data and use it in jira tickets with the help of script runner. Thanks in advance.
    Was this review helpful?YesNo
    Communardo Products GmbH

    Hello,

    thank you for the great review. We really appreciate your interest in our add-on. Unfortunately, we currently do not support this feature. We already have that requirement in our backlog. Please see the product ticket UPJ-56.

    Anyways we will have an important Update on this matter in the next few weeks so we recommend looking for add-on updates here. You will be able to display users at the issue if mapped correctly.

    Thank you for helping us make better add-ons!

    Kind regards

    Max

    Communardo Support

    by Admin - Shaun on 2017-02-24
    Very easy install and configuration. Works as expected!
    Was this review helpful?YesNo

    Pricing

    10 users$1025 users$13050 users$240100 users$440250 users$880500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Communardo Products GmbH is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.0.1 Jira Server 7.0.0 - 7.6.1 Released 2017-10-09

    Summary

    Bugfix Release

    Details

    Fixed in this release

    • UPJ-119 - Indexing Job for Custom Fields of Profile Elements Fails

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate User Profiles for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Profiles for Jira. You're prompted to log into MyAtlassian. User Profiles for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Profiles for Jira versions compatible with your instance, you can look through our version history page.

    Similar apps