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User Profiles for Jira

works with Jira Cloud, Jira Server 9.2.0 - 9.17.4, Jira Data Center 9.3.0 - 10.1.1 and more

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  • Partner Supported

TRUST SIGNALS

Key highlights of the appRetrieve & display user attributes from Active Directory in Jira. Use these attributes to automate workflows & filter Jira issues

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Sync and Display Entra ID Info on Jira Issues

Automatically sync & display assignee or reporter additional info, such as Job Title, Department, Manager and Location, from Entra on Jira issues. Choose whose information to display to support accurate issue resolution.

Display User Absence Information in Jira Issues

A pop-up flag in Jira issues signals when the assignee is out-of-office, with full absence information available within Jira. Quickly identify unavailable team members to support smooth project management.

Simplify Approvals with Entra ID User Attributes

Utilize user profile data from Entra ID in your workflows. Using the manager attribute in automated workflows speeds up the approval process (e.g., purchase orders) and supports task completion.

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More details

User Profiles for Jira syncs user attributes from Entra ID (Azure AD) with Jira. It displays additional user info, including out-of-office status in Jira, & simplifies approvals using user attributes in workflows.

This app supports a range of practical use cases:

Jira

  • Display extra user info such as location, department, job position, manager of assignee or reporter on issues to speed up task completion
  • Access assignee absence info on Jira & reassign tasks
  • Automate approvals:

Finance: Purchase tickets must be approved by manager

Marketing: Content must be approved by manager before publishing

HR/Legal: Contract must be reviewed by manager

  • Generate reports by filtering with job position attribute to view team workload

Jira Service Management

  • Reduce resolution time by displaying user contact & agent absence on tickets
  • Prioritize tickets by reporter’s job position
  • Improve work processes that need manager approval

Request a demo and check the documentation for more details.

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Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • User Profiles for Jira integrates with your Atlassian product

Version information

Version 1.0.77-ACfor Jira Cloud

Release date

Oct 2nd 2024

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

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