Customers have installed this app in at least 229 active instances.
    by Atlas Authorityfor JIRA Server 7.0.0 - 7.4.2 and more versions
    Versions available for JIRA Server 6.3 - 6.4.14
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Atlas Authority supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Filter inactive users on the JIRA User Management screen and export to CSV

    Filter inactive users on the JIRA User Management screen and export to CSV

    Filter to see only active users

    Filter to see only inactive users

    Export listed users to CSV

    Filter out all inactive users to make administration easier.

    Filter out all active users to make administration easier.

    One click CSV export

    More details

    • Filter users based on active status
      • Go to the Manage Users page
      • Search your user-base, and set the result count as high as your total user count
      • Apply the active user filter
    • Export users to CSV
      • Click the Export Users link next to the user count

    User reviews

    Sign in to write a review
    by Matt Marchand on 2017-05-25
    Found an issue with the export not loading all the date. Sent the vendor and email and they replied back and fixed the bug within hours!!!
    Was this review helpful?YesNo
    by Christopher Fouts on 2016-12-12
    The plugin can NOT export ALL users, but only the users shown on the user management page. IOW, if the pages shows 20 users, it will export 20 users, if the page shows 100 users, it will export 100 users. It'd be better if it can export ALL users. Doh!
    Was this review helpful?YesNo
    Atlas Authority

    Please see the documentation (step 2), this is intentional. You need to select the user count dropdown to "All" to show all of your users.

    by Rob Tocher on 2016-10-24
    Exported "active" user list (on first 100 users of 250) does not contain login count in "Login Details". Bug?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Atlas Authority

    At the time of your feedback, the add-on did not support this. We have since updated it to include the last login date. If there is something else you want to see there, please let us know.

    by TS on 2016-09-28
    While it does work and does filter users, this filter also shows up everywhere else that has nothing to do with any sort of users. Annoying as bleep. I would rather live with not filtering users by active/inactive than having this show up everywhere it is NOT supposed to.
    Was this review helpful?YesNo
    Atlas Authority

    Edit: We actually found the root cause and fixed this. Thanks for bringing it to our attention.

    by Jason Liwag on 2016-07-27
    Installed this plugin and works great but under "Login Details" column, it only export the total count and not the last login data or "Not recorded/Never logged in".
    Was this review helpful?YesNo
    Atlas Authority

    The add-on has been updated to export the last login date.


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Atlas Authority provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 1.0.7 JIRA Server 7.0.0 - 7.4.2 Released 2017-05-25




    Fixes incorrect handling of last login date for users who logged in more than one week ago.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Active User Filter via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Active User Filter. You're prompted to log into MyAtlassian. Active User Filter begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Active User Filter versions compatible with your instance, you can look through our version history page.

    Similar apps