35
Customers have installed this add-on in at least 35 active instances.
    by zAgilefor JIRA Server 7.0.0 - 7.1.10 and more versions
    Versions available for JIRA Server 6.0.6 - 6.4.14
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    Salesforce Integration with JIRA Server

    Salesforce Integration with JIRA Server

    Reduce time for tracking issue resolutions

    Improve collaboration between teams

    Capture Account and Case metrics in JIRA dashboard

    From within Salesforce, zAgileConnect allows you to create new or link to existing JIRA issues, search for specific issues, track issue status, view details, link to any in the search result set, and directly edit.

    By enabling easy exchange of comments and attachments between Salesforce and JIRA, zAgileConnect helps improve collaboration between Customer Support and Product Engineering teams

    zAgileConnect provides built-in charts representing various Account and Case-related metrics in the context of issue resolutions in JIRA. These charts also provide drill down to the next level showing issues in details.

    More details

    *Requires installation of Salesforce App compatible with this version*

    zAgileConnect Salesforce Package

    zAgileConnect provides powerful bidirectional integration of information between Salesforce and JIRA. It improves coordination between teams across the two applications so that both sides may efficiently collaborate, exchange information, and track various activities as they work on various customer-centric tasks -- without needing to go back and forth between applications. The goal of this integration is to bridge the gap between Sales, Support and Engineering, and allow them to work more efficiently towards resolving customer-related tasks. zAgileConnect delivers integration and flows specifically targeted for Customer Support (i.e. Case-centric). Other Salesforce objects, such as Account, Lead, custom objects, etc. and related workflows will also be supported in future releases. zAgileConnect allows Support teams to work efficiently with engineering.

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    Pricing

    This add-on is sold by a third-party vendor.

    Let us know that you'd like to manage this add-on's billing on your Atlassian invoice.

    Paid-via-vendor pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor add-ons are licensed and purchased directly through the vendor who makes this add-on.

    Payment for paid-via-vendor add-ons is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor add-ons will not be on your Atlassian invoice.

    Support

    zAgile Support supports zAgileConnect - Salesforce & JIRA Server. You can ask a support question via Atlassian Answers to get help.

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    Versions

    Version 1.7.8-3 JIRA Server 7.0.0 - 7.1.10 Released 2016-06-29

    Summary

    Maintenance update

    Details

    Compatible with Salesforce package v1.7.x

    Contains the following fixes:

    1. Dispatch Comment created/updated event in JIRA when a comment is sent from Salesforce. (The event may be subsequently used for triggering Email notifications in JIRA).

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate zAgileConnect - Salesforce & JIRA Server via search. Results include add-on versions compatible with your JIRA instance.
    5. Click Install to download and install your add-on.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older zAgileConnect - Salesforce & JIRA Server versions compatible with your instance, you can look through our version history page.

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