Connector for Salesforce Integration with Jira Server
From within Salesforce, zAgileConnect allows you to create new or link to existing Jira issues, search for specific issues, track issue status, view details, link to any in the search result set, and directly edit.
By enabling easy exchange of comments and attachments between Salesforce and Jira, zAgileConnect helps improve collaboration between Customer Support and Product Engineering teams
zAgileConnect provides built-in charts representing various Account and Case-related metrics in the context of issue resolutions in Jira. These charts also provide drill down to the next level showing issues in details.
*Requires installation of Salesforce App compatible with this version*
zAgileConnect provides powerful bidirectional integration of information between Salesforce and Jira. It improves coordination between teams across the two applications so that both sides may efficiently collaborate, exchange information, and track various activities as they work on various customer-centric tasks -- without needing to go back and forth between applications. The goal of this integration is to bridge the gap between Sales, Support and Engineering, and allow them to work more efficiently towards resolving customer-related tasks. zAgileConnect delivers integration and flows specifically targeted for Customer Support (i.e. Case-centric). Other Salesforce objects, such as Account, Lead, custom objects, etc. and related workflows will also be supported in future releases. zAgileConnect allows Support teams to work efficiently with engineering.
This app is sold by a third-party vendor.Let us know that you'd like to manage this app's billing on your Atlassian invoice.
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
zAgile provides support for this app.
Version 188.8.131.52-3 • Jira Server 7.0.0 - 7.5.3 • Released 2017-09-08
Patch release for Jira Add-on v1.8.2
Fixes #linktocase function to accommodate custom case number formats.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
- Click Find new add-ons from the left-hand side of the page.
- Locate Salesforce & Jira Server Connector via search. Results include app versions compatible with your Jira instance.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
To find older Salesforce & Jira Server Connector versions compatible with your instance, you can look through our version history page.