647
Customers have installed this app in at least 647 active instances.
647
Customers have installed this app in at least 647 active instances.
    by yasoonAtlassian Verified
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    for JIRA Cloud and JIRA Server 6.0 - 7.5.0
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    yasoon supports this app.

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    Supported
    yasoon supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.

    JIRA’s most advanced Outlook app. Connect issues with emails on all devices: Outlook for Windows, Mac, iOS, Android and Web

    JIRA’s most advanced Outlook app. Connect issues with emails on all devices: Outlook for Windows, Mac, iOS, Android and Web

    Create or Update Issues from Outlook

    Put Emails in a JIRA Context

    Runs on all Devices

    Create or update issues quickly with content from your emails. Take over email attachments and text formatting like lists, colors and tables. The JIRA look & feel provides an intuitive orientation.

    The JIRA mail icon shows which emails have issues assigned. View related issues of the current conversation or sender in a separate sidebar.

    Have your Outlook inbox organized and make use of all the advantages of JIRA on the go. Runs on Outlook for Windows, Mac, iOS, Android and Online.

    Create or Update Issues from Outlook

    Put Emails in a JIRA Context

    Runs on all Devices

    Create or update issues quickly with content from your emails. Take over email attachments and text formatting like lists, colors and tables. The JIRA look & feel provides an intuitive orientation.

    The JIRA mail icon shows which emails have issues assigned. View related issues of the current conversation or sender in a separate sidebar.

    Have your Outlook inbox organized and make use of all the advantages of JIRA on the go. Runs on Outlook for Windows, Mac, iOS, Android and Online.

    More details

    Winner of Atlassian Marketplace Vendor Awards 2017: Best Integration

    With years of experience in Outlook development, yasoon provides high-quality, secure and state-of-the-art Outlook apps made in Germany.

    • Easy initial setup
    • Central administration of settings and features
    • Support for Outlook (2010-2016) for Windows, Outlook 2016 on Mac, Outlook for iOS, Outlook for Android and Online Web Access (iOS requires an Office 365 subscription)
    • Create and update issues in JIRA look & feel
      • All available fields can be filled directly in Outlook
      • Email content is automatically converted into JIRA markup
    • Fully integrated with JIRA Service Desk
      • Create tickets on behalf of existing Service Desk users or create a new user for the sender of the email
      • Comments internally or share the answer with the customer
    • Get JIRA Context for Emails
      • See a JIRA mail icon when an email is already uploaded to JIRA
      • Find related issues for the same conversation or sender
    • View JIRA notifications in a modern feed view

    More details

    Winner of Atlassian Marketplace Vendor Awards 2017: Best Integration

    With years of experience in Outlook development, yasoon provides high-quality, secure and state-of-the-art Outlook apps made in Germany.

    • Easy initial setup
    • Central administration of settings and features
    • Support for Outlook (2010-2016) for Windows, Outlook 2016 on Mac, Outlook for iOS, Android and Online Web Access (iOS requires an Office 365 subscription)
    • Create and update issues in JIRA look & feel
      • All available fields can be filled directly in Outlook
      • Email content is automatically converted into JIRA markup
    • Fully integrated with JIRA Service Desk
      • Create tickets on behalf of existing Service Desk users or create a new user for the sender of the email
      • Comments internally or share the answer with the customer
    • Get JIRA Context for Emails
      • See a JIRA mail icon when an email is already uploaded to JIRA
      • Find related issues for the same conversation or sender
    • View JIRA notifications in a modern feed view

    Reviews for cloud

    (28)
    Sign in to write a review
    by Thomi on 2017-06-21
    A "must have" if you need a great workflow between Outlook and Jira. This AddIn is just perfect. In plus, developer-support is 1a. Highly recommended...
    Was this review helpful?YesNo
    by Administrator (mipac.com.au) on 2016-12-11
    Easy to use interface with no training required. Can highlight and rightclick to just add latest emial response. Handy tool used by our team.
    Was this review helpful?YesNo
    by Ralph Lebinger on 2016-10-25
    I've tried multiple outlook-integrations for Jira and found that this is by far the best one. Highly recommended.
    Was this review helpful?YesNo
    by Oliver M. Pomrehn on 2016-07-13
    Nice and handy plugin, that simplifies the work with jira a lot. So you don't have to change applikations to start issues in Jira all the time. Last but not least there is a great developer team behind the plugin. They reacted fast and uncomplicated to our needs. We use Outlook over Citrix Apps on terminalservers and centralized AppData-Folders for the users witch is a bit of a problem sometimes... But it works! So, by the way, this plugin is Citrix- and terminalserver ready. ;o) For outlook-users this is a must have.
    Was this review helpful?YesNo
    by Nepomuk Kraus on 2016-07-08
    Awesome plugin that really boosted our effectivity - creating & adding issues with a single click plus a nicely designed issue feed that enables you to quickly edit recently changed issues. Support has been excellent from the first day, not only helping with problems but also integrating our feedback into the plugin! :-)
    Was this review helpful?YesNo

    Reviews for server

    (28)
    Sign in to write a review
    by Thomi on 2017-06-21
    A "must have" if you need a great workflow between Outlook and Jira. This AddIn is just perfect. In plus, developer-support is 1a. Highly recommended...
    Was this review helpful?YesNo
    by Administrator (mipac.com.au) on 2016-12-11
    Easy to use interface with no training required. Can highlight and rightclick to just add latest emial response. Handy tool used by our team.
    Was this review helpful?YesNo
    by Ralph Lebinger on 2016-10-25
    I've tried multiple outlook-integrations for Jira and found that this is by far the best one. Highly recommended.
    Was this review helpful?YesNo
    by Oliver M. Pomrehn on 2016-07-13
    Nice and handy plugin, that simplifies the work with jira a lot. So you don't have to change applikations to start issues in Jira all the time. Last but not least there is a great developer team behind the plugin. They reacted fast and uncomplicated to our needs. We use Outlook over Citrix Apps on terminalservers and centralized AppData-Folders for the users witch is a bit of a problem sometimes... But it works! So, by the way, this plugin is Citrix- and terminalserver ready. ;o) For outlook-users this is a must have.
    Was this review helpful?YesNo
    by Nepomuk Kraus on 2016-07-08
    Awesome plugin that really boosted our effectivity - creating & adding issues with a single click plus a nicely designed issue feed that enables you to quickly edit recently changed issues. Support has been excellent from the first day, not only helping with problems but also integrating our feedback into the plugin! :-)
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. JIRA Cloud apps are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    yasoon is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    yasoon is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    JIRA Cloud Released 2017-08-08

    Summary

    Enable support for Office 365 add-in (iOS, Android, Mac, Web)

    Details

    This release contains some minor bug fixes and introduces support for the new Office 365 add-in.

    The new add-in complements the existing Windows-only version, and allows you to use our Outlook app on even more devices. Now supported:

    • Outlook for Mac 2016
    • Outlook for iOS (iPhone, iPad)
    • Outlook for Android
    • Outlook Web (Office 365 or Exchange 2016 CU5+)

    Please note: There are some availability restrictions if you are using a on-premise version of Exchange. Please contact us if you have questions regarding availability.

    Versions

    Version 1.6.1 JIRA Server 6.0 - 7.5.0 Released 2017-08-08

    Summary

    Enable support for Office 365 add-in (iOS, Android, Mac, Web)

    Details

    This release contains some minor bug fixes and introduces support for the new Office 365 add-in.

    The new add-in complements the existing Windows-only version, and allows you to use our Outlook app on even more devices. Now supported:

    • Outlook for Mac 2016
    • Outlook for iOS (iPhone, iPad)
    • Outlook for Android
    • Outlook Web (Office 365 or Exchange 2016 CU5+)

    Please note: There are some availability restrictions if you are using a on-premise version of Exchange. Please contact us if you have questions regarding availability.

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Outlook App for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Outlook App for JIRA. You're prompted to log into MyAtlassian. Outlook App for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Outlook App for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Outlook App for JIRA.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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