Xray - Test Management for Jira

Our experience using Xray has been amazing. We really like that it’s integrated with Jira; it’s convenient because we don’t have to switch between different tabs while working. We also really appreciate the ability to integrate with GitLab CI/CD. We set up a flow where tests can be triggered with just two clicks from a selected test plan in Jira. A test run is created, and all results with errors are clearly visible. The AI feature for creating test cases is incredibly helpful—it greatly simplifies the testers’ work and reduces the time spent on monotonous tasks. Thank you so much! I would like to suggest improving the speed of status updates during a test run (it currently takes quite a long time) and making the test repository faster, as we have to wait every time for all tests to load when updating just one. I give it 10/10. Thanks to the Xray team!

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  Xblend

  Hi Anastasia,

  Thank you for the positive feedback! We're happy that you’re having a positive experience with Xray. 

  If you have any questions or need assistance with Xray, please don't hesitate to reach out to our support team here.

  We appreciate you taking the time to share your experience.

  Best Regards,

  Francisco Fonseca - Customer Success Manager

Our experience with Xray has been excellent. The application delivers solid, reliable functionality, and when we faced an issue with report generation, their support team went above and beyond to resolve it quickly. Their responses are consistently fast, clear, and helpful. Overall, Xray combines dependable performance with exceptional customer support.

1. The app is not customizable enough. 2. The test field is constantly freezing, not loading, very slow.

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  Xblend

  Hi Márton,

  Thank you for taking the time to share your feedback. We're sorry to hear about your experience with loading issues and the limitations you’ve encountered around customization.

  Can you help us understand more about these specific challenges so we can address it? The fastest way to do this is to contact our support team and provide as many details as possible so we can investigate what’s happening.

  Best regards,

  Francisco Fonseca - Customer Success Manager

We’ve had a very good experience with Xray so far. The support team provides fast responses and is mostly very helpful when issues arise. Overall, a solid app with reliable functionality and dependable support.