1,687
Customers have installed this add-on in at least 1,687 active instances.
1,687
Customers have installed this add-on in at least 1,687 active instances.
    by Xpand Add-onsAtlassian Verified
    Xpand Add-ons is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

    Learn more

    for JIRA Cloud, JIRA Server 7.0.0 - 7.4.1 and more versions
    Versions available for JIRA Server 4.4 - 6.4.14
    Supported
    Xpand Add-ons supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Xpand Add-ons supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter for JIRA are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter for JIRA Template Store for sample templates.

    Xporter for JIRA also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    Add-on functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter for JIRA are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter for JIRA Template Store for sample templates.

    Xporter for JIRA also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    Add-on functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    More details

    Xporter for JIRA is the #1 Top Rated Reporting Add-on for JIRA supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check the add-on on Youtube and browse our Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through JIRA Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from the JIRA Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange

    (*) Feature not yet available for cloud

    More details

    Xporter for JIRA is the #1 Top Rated Reporting Add-on for JIRA supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check the add-on on Youtube and browse our Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through JIRA Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen, search results and from the JIRA Service Desk Customer Portal
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Integrates with other Add-ons for JIRA
    • API to export issues
    • Schedule reports to be sent by email
    • Template store for template exchange

    User reviews

    (113)
    Sign in to write a review
    by Dale Heeks on 2017-07-24
    I sent a request and received a response very quickly, the issue ended up being on my end and they still helped me resolve it. Thanks!
    Was this review helpful?YesNo
    by Tom Leenders on 2017-07-24
    Support are very efficient and easy to work with!
    Was this review helpful?YesNo
    by Michael Zronek on 2017-07-18
    Awesome support! Not the most trivial plugin to understand at first but the friendly and fast support makes it easy to use. Keep it up!
    Was this review helpful?YesNo
    by Milica Tamburic on 2017-07-12
    Had problems with creating own template. Really great Support! (friendly and fast)
    Was this review helpful?YesNo
    by Olivier Cant on 2017-07-10
    Trouble with template for export. Solution provided in the current day. Great support.
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and add-ons based on the number of users in your instance.

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Add-ons are billed based on the number of users in your host product. JIRA Cloud add-ons are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for add-ons.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and add-ons will be changing July 31, 2017, as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this add-on, please contact the vendor for further information.

    If you've opted for annual billing for your host product, add-ons are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud add-ons.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons. For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Xpand Add-ons is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Xpand Add-ons is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-06-08

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 5.1.3 JIRA Server 7.0.0 - 7.4.1 Released 2017-06-29

    Summary

    Bug Fixes

    Details

    Bugs

    • [XPORTER-1240] - When you are trying to export 1000 issues or more on bulk export, it fails.
    • [XPORTER-1274] - Base64 image type does not work when inserting HTML on Word.

    View Release Notes page for a complete list of fixes in this version.

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Xporter - Export issues from JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Xporter - Export issues from JIRA. You're prompted to log into MyAtlassian. Xporter - Export issues from JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Xporter - Export issues from JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Xporter - Export issues from JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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