1,919
Customers have installed this app in at least 1,919 active instances.
1,919
Customers have installed this app in at least 1,919 active instances.
    by Xpand Add-onsAtlassian Verified
    Xpand Add-ons is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.0.0 - 7.6.0 and more versions
    Versions available for Jira Server 4.4 - 6.4.14
    Supported
    Xpand Add-ons supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Xpand Add-ons supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    #1 Reporting App for Jira featuring PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    #1 Reporting App for Jira featuring PDF Export, Excel Export and Word Export. Export to PDF, Export to Excel and Export to Word

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter Template Store for sample templates.

    Xporter also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    App functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    Create templates in Microsoft Word & Excel

    Export directly from the issue screen

    Export a single issue or a search result

    Templates used by Xporter are Microsoft Word & Excel Documents with placeholders.

    Browse the Xporter Template Store for sample templates.

    Xporter also supports RTF and ODT templates.

    On the issue screen, select the template and the output format. Issues can be exported to PDF, DOCX, XLSX, SVG and ODT.

    App functionality can be restricted to projects, users and issue types using permission schemes.

    On the issue screen, select the template and the output format. Perform a search, select your issues and export them.

    The export template can have a custom cover page, table of contents and static sections.

    More details

    Xporter is the #1 Top Rated Reporting App for Jira supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check out the 4 minutes demo and browse the Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through Jira Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from Jira Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange
    • API to export issues

    (*) Feature not yet available for cloud

    More details

    Xporter is the #1 Top Rated Reporting App for Jira supporting Word and Excel Templates and a Success Story in the Atlassian Marketplace.

    Check out the 4 minutes demo and browse the Template Store.

    Features:

    • Define templates in DOCX, XLSX, RTF or ODT files, upload and configure through Jira Administration
    • Single and multiple issue export to PDF, DOCX, XLSX, RTF, ODT, PNG and SVG
    • Template selection for single and multiple issue export
    • Export from issue screen and search results
    • Export from Jira Service Desk Customer Portal (*)
    • Permission schemes, templates configured per scope, project, issue type, project roles and users
    • Export comments, image attachments, work logs, subtasks and linked issues
    • Support for scripting language
    • Support for custom covers and static sections for multiple issue export
    • Workflow Post Functions - Save and Email Report
    • Schedule reports to be sent by email (*)
    • Template store for template exchange
    • API to export issues

    (*) Feature not yet available for cloud

    Reviews for cloud

    (129)
    Sign in to write a review
    by Ivan Mans on 2017-11-09
    We at ABAP-Experts.com have started using Xporter in order to simplify the process for generating release notes. The tool itself is flexible and easy to use. Just recently however we ran into an issue which prevented our issues from being exported. A support ticket was raised with instant response. Although the culprit itself was hard to find the support team did an excellent job in getting to the root-cause, which at the end turned out to be a JIRA issue itself. Keep up the good work guys!
    Was this review helpful?YesNo
    by Jimmy Van on 2017-10-31
    Powerful product which is always improving. Great documentation, friendly and responsive support team.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Evan on 2017-10-04
    Wide range of reporting options and excellent support team to help with any issues!
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by dror.nir@radbee.com on 2017-09-19
    Broad scope of reporting options and a very responsive support team: not only answering your question but also providing a code-example. Great!
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Cristiano Radaelli on 2017-09-11
    we choose Xporter for JIRA Cloud for his powerful and easy to use live reporting functions we are impressed by excellent support - always aiming to give a fast and response to our requests with competence and professionalism
    Was this review helpful?YesNo

    Reviews for server

    (129)
    Sign in to write a review
    by Peter Gruber on 2017-10-30
    Really great support, help was very quick and friendly.
    Was this review helpful?YesNo
    by Juergen Lanner on 2017-10-23
    easy to use tool, good documentation, lots of examples and a really, really fast and helpful support in case of questions/problems
    Was this review helpful?YesNo
    by Fabio Genovese on 2017-09-27
    Mia opinione: Ritengo questo addon, (entrambe le versioni cloud o server) uno degli addon indispensabili nel lavoro di tutti i giorni. Copre diverse necessità degli utenti e permette di documentare in maniera agevole le segnalazioni. Il supporto XPand è ottimo. My opionion: For me this addon (both cloud or server) is one of must have for every day work. Cover several users needs and allow users create documentation without no problems. XPand support is very good.
    Was this review helpful?YesNo
    by Romain VELON on 2017-09-12
    Very good product and Support Team very helpful with quick answers
    Was this review helpful?YesNo
    by Kate Nunes on 2017-09-08
    The support team are helpful and very quick to respond
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Xpand Add-ons is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Xpand Add-ons is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2017-06-08

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 5.3.3 Jira Server 7.0.0 - 7.6.0 Released 2017-11-22

    Summary

    Bug Fixes

    Details

    Bugs

    • [XPORTER-1311] - Unwanted breaks in a bulk export on PDF
    • [XPORTER-1375] - Assignee Export Showing Null For Updated Users
    • [XPORTER-1419] - When using Excel template to export PDF long text information is cut
    • [XPORTER-1425] - Some variable values don't work when inside IF conditions
    • [XPORTER-1436] - Errors when resolving several mappings using the HTML function in a row
    • [XPORTER-1437] - As a user, I'm able to use Outputformats unchecked in Global Settings
    • [XPORTER-1440] - Xporter performance problems
    • [XPORTER-1481] - If Jira Service Desk can't return the Internal value of a comment, the returned value should be "false"
    • [XPORTER-1486] - Update the method used to get the username from the user
    • [XPORTER-1494] - Xporter is not placing files in Unix/Linux system

    View Release Notes page for a complete list of fixes in this version.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Xporter - Export issues from Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Xporter - Export issues from Jira. You're prompted to log into MyAtlassian. Xporter - Export issues from Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Xporter - Export issues from Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Xporter - Export issues from Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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