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    by xMattersfor JIRA Server 7.2.0 - 7.2.5
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    xMatters supports this add-on.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Get it nowFree add-on

    Increase velocity & agility across your IT toolchain

    Increase velocity & agility across your IT toolchain

    More details

    xMatters integrates and connects with your existing development, deployment, management, monitoring and collaboration platforms. From HipChat to Slack, ServiceNow to Zendesk, Splunk to New Relic and beyond, all use xMatters to hand off data between these systems, while engaging the right people along the way. Use intelligent responses to operationalize and automate key interactions that drive logical next steps and workflow. As DevOps processes naturally break down the walls between teams, make sure your tools enable meaningful connections and share important information to engage resources more effectively

    As events unfold in a deployment or during a service outage, the hand-off from tool to tool and the communication process are not always well defined. Therefore, tool chains must be created to maintain agility and drive critical processes forward.

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    Pricing

    Support

    xMatters supports IT Alerting for JIRA Service Desk. You can visit the support site to get help.

    Get support

    Versions

    Version 1.0.2 JIRA Server 7.2.0 - 7.2.5 Released 2016-10-24

    Summary

    Release ready

    Details

    • Added a configuration page
    • Cleaned up the xMatters tab duplication
    • Added a new url entry to the config page

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate IT Alerting for JIRA Service Desk via search. Results include add-on versions compatible with your JIRA instance.
    5. Click Install to download and install your add-on.
    6. You're all set! Click Close in the Installed and ready to go dialog.

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