19
Customers have installed this add-on in at least 19 active instances.
19
Customers have installed this add-on in at least 19 active instances.
    by xMattersfor JIRA Cloud and JIRA Server 7.2.0 - 7.3.8
    Supported
    xMatters supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    xMatters supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Get it nowFree add-on

    Integrate people into your toolchains spanning DevOps, Ops, and Service Management

    Integrate people into your toolchains spanning DevOps, Ops, and Service Management

    Resolve Issues Faster

    Plug and Play Integrations to JIRA

    Enable Powerful DevOps Toolchains

    Automatically engage the correct on-call resources via phone, email, SMS or the xMatters Mobile App

    Quickly configure new integrations to connect JIRA with your monitoring, chat and build tools

    Automate the collaboration process between teams by chaining DevOps tools together

    Resolve Issues Faster

    Plug and Play Integrations to JIRA

    Enable Powerful DevOps Toolchains

    Automatically engage the correct on-call resources via phone, email, SMS or the xMatters Mobile App

    Quickly configure new integrations to connect JIRA with your monitoring, chat and build tools

    Automate the collaboration process between teams by chaining DevOps tools together

    More details

    xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. Combined with xMatters, this integration allows teams to automatically communicate with the correct on-call resources to resolve issues faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.

    Integrating xMatters across your monitoring and ChatOps tools allows you to automatically transfer key data into JIRA and throughout your systems to drive workflows forward.

    • Create a JIRA issue with data insights from other tools
    • Automatically assign a JIRA issue to the responder
    • Invite people across multiple teams to a conference call
    • Initiate a targeted chat room via HipChat or Slack with context from JIRA
    • Record chat room activity back to JIRA
    • Keep stakeholders aligned by automatically updating JIRA & StatusPage

    More details

    xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. Combined with xMatters, this integration allows teams to automatically communicate with the correct on-call resources to resolve issues faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.

    Integrating xMatters across your monitoring and ChatOps tools allows you to automatically transfer key data into JIRA and throughout your systems to drive workflows forward.

    • Create a JIRA issue with data insights from other tools
    • Automatically assign a JIRA issue to the responder
    • Invite people across multiple teams to a conference call
    • Initiate a targeted chat room via HipChat or Slack with context from JIRA
    • Record chat room activity back to JIRA
    • Keep stakeholders aligned by automatically updating JIRA & StatusPage

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    Pricing

    xMatters provides support for this add-on.

    xMatters provides support for this add-on.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    Community

    Community discussions connect you to the vendor and other customers who use this add-on.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Community

    Community discussions connect you to the vendor and other customers who use this add-on.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-03-18

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 1.0.2 JIRA Server 7.2.0 - 7.3.8 Released 2016-10-24

    Summary

    Release ready

    Details

    • Added a configuration page
    • Cleaned up the xMatters tab duplication
    • Added a new url entry to the config page

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate xMatters Actionable IT Alerts for JIRA via search. Results include add-on versions compatible with your JIRA instance.
    5. Click Install to download and install your add-on.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older xMatters Actionable IT Alerts for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate xMatters Actionable IT Alerts for JIRA.
    4. Click Install to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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