9
Customers have installed this add-on in at least 9 active instances.
    by The Plugin PeopleAtlassian Verified
    The Plugin People is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for Bamboo Server 5.10.0 - 5.14.3.1 and more versions
    Versions available for Bamboo Server 4.4.0 - 5.9.4
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Supported
    The Plugin People supports this add-on.

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    Be the user you seek

    Be the user you seek

    Switch to another user

    Auditing

    Quickly revert to admin user

    Switch User (SU) enables you as an administrator to not only see a problem exactly as a user does, but to verify your changes fix it! This means you know the users problem has been resolved on first contact.

    SU is a very powerful feature, there is an integrated auditing feature so that SU sessions (who became who, when) is recorded.

    Once the SU session is complete, the admin user can quickly revert to their original user without having to logout/login, see the link in the user menu.

    More details

    SU allows administrators to Switch User to any other user, allowing user setup, verification of access (or not), as well as enabling user problems to be verified as being resolved on first contact.

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    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    The add-on tier should match the licensed user tier of the Atlassian host application. For example, if you have a Confluence Server license for 25 users, you should purchase the 25-user tier for add-ons. Even if fewer users want to use the add-on than your host application license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

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    Support

    The Plugin People is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    The Plugin People supports SU for Bamboo. You can visit the support site to get help.

    Get support

    Versions

    Version 1.3.0 Bamboo Server 5.10.0 - 5.14.3.1 Released 2016-06-20

    Summary

    compatibility update release for Bamboo 5.10+

    Details

    • This took a while to get out!

    Installation

    1. Log into your Bamboo instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate SU for Bamboo via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SU for Bamboo. You're prompted to log into MyAtlassian. SU for Bamboo begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Bamboo instance.

    To find older SU for Bamboo versions compatible with your instance, you can look through our version history page.

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