5,747
Customers have installed this add-on in at least 5,747 active instances.
5,747
Customers have installed this add-on in at least 5,747 active instances.
    by Tempo for JIRAAtlassian Verified
    Tempo for JIRA is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Cloud, JIRA Server 7.0.0 - 7.4.1 and more versions
    Versions available for JIRA Server 6.0.1 - 6.4.14
    Supported
    Tempo for JIRA supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Tempo for JIRA supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Tempo Planner offers visualized resource management for team and project planning seamlessly in JIRA

    Tempo Planner offers visualized resource management for team and project planning seamlessly in JIRA

    Visualized resource management

    Team, project, and program planning

    Manage team and program capacity

    Tempo Planner integrates fluidly with JIRA and other Tempo solutions, so you can plan for people, teams, projects, and programs with a clear visualization, accounting for flexible working hours, vacations, and holidays.

    Turn your JIRA issues, projects, and agile boards into executable planning timelines to keep your teams transparent. Plan and report on tasks and projects, factoring in capacity, utilization, and team member roles.

    Get a detailed breakdown of team capacity to ensure that team efforts. Manage risks with data display options that allow you a clear view of team progress and utilization.

    Visualized resource management

    Team, project, and program planning

    Manage team and program capacity

    Tempo Planner integrates fluidly with JIRA and other Tempo solutions, so you can plan for people, teams, projects, and programs with a clear visualization, accounting for flexible working hours, vacations, and holidays.

    Turn your JIRA issues, projects, and agile boards into executable planning timelines to keep your teams transparent. Plan and report on tasks and projects, factoring in capacity, utilization, and team member roles.

    Get a detailed breakdown of team capacity to ensure that team efforts. Manage risks with data display options that allow you a clear view of team progress and utilization.

    More details

    Tempo offers award-winning solutions for JIRA Software, JIRA Service Desk, and JIRA Core.

    More than 10,000 customers in more than 115 countries worldwide trust Tempo.

    Tempo Planner lets you plan and manage work for your teams, projects, and programs based on capacity, utilization, and specialities of your team members. Transparency, flexibility, and efficiency mean greater overall cost savings.

    • Plan with easy drag-and-drop features.
    • Visualize team capacity in real-time.
    • Account for vacations, holidays, flexible employee work hours, and distributed teams with easy calendar planning.
    • Plan iterations on teams and see how changes on scope, schedule, and team affect your plans.
    • Manage assignments within iterations based on capacity, ensuring a balanced team workload.
    • Manage your program backlogs to prioritize and delegate features.

    Integrate with Tempo Timesheets or other business applications.

    More details

    Tempo offers award-winning solutions for JIRA Software, JIRA Service Desk, and JIRA Core.

    More than 10,000 customers in more than 115 countries worldwide trust Tempo.

    Tempo Planner lets you plan and manage work for your teams, projects, and programs based on capacity, utilization, and specialities of your team members. Transparency, flexibility, and efficiency mean greater overall cost savings.

    • Plan with easy drag-and-drop features.
    • Visualize team capacity in real-time.
    • Account for vacations, holidays, flexible employee work hours, and distributed teams with easy calendar planning.
    • Plan iterations on teams and see how changes on scope, schedule, and team affect your plans.
    • Manage assignments within iterations based on capacity, ensuring a balanced team workload.
    • Manage your program backlogs to prioritize and delegate features.

    Integrate with Tempo Timesheets, Tempo Budgets, or other business applications.

    User reviews

    (62)
    Sign in to write a review
    by Dominik Albers on 2017-07-07
    Wir nutzen das Plug-in schon produktiv, trotz noch vorhandener Schwächen und Bugs. Ich denke eine kostenlose Test-Phase wäre besser gewesen und dafür Geld zu nehmen kommt einem manchmal frech vor, aber man muss den Entwickler zu gute halten, das sie stetig am Modul arbeiten und Verbesserungen einbringen.
    Was this review helpful?YesNo
    Tempo for JIRA

    Hi Dominik,

    Thank you for leaving feedback regarding our product Tempo Planner.

    I am not a German speaker, so just to be clear, your review translates to something similar to:

    "We use the plug-in already productively, despite still existing weaknesses and bugs. I think a free test phase would have been better and to take money for it sometimes seems cheeky, but you have to consider the developer to be good, that they constantly work on the module and make improvements."

    After much discussion, Tempo decided to move most planning features from Tempo Timesheets to Tempo Planner. This change allows our Tempo Timesheets team to concentrate their effort on improving solutions to time tracking. Only individual planning will be possible in the new version of Tempo Timesheets Cloud for JIRA. Users can plan for themselves in the Calendar view (you can read more here). Planning for team members and the planning approval process are now within other planning resources in Tempo Planner. Planning approval is not currently available, but is being implemented.Improvements to planning time in Tempo will, of course, continue. Our Tempo Planner team has added key resource management features that customers used to planning in Tempo Timesheets can use:

    • Capacity reporting
    • Workload overview
    • Demand management

    I hope this goes some way to explaining the recent update.

    Kind regards,

    David Wilkie

    Customer Success Manager

    Tempo

    by James Liu on 2017-07-06
    Tempo have been through a lot of changes in the past 18 months (so I've been advised by their Product Manager), as the business has moved from their old model to being a SaaS provider. This was forced on them by Jira, who were forcing all their partners (add-on providers) to switch to their new model. The reason I am mentioning this is because it has had a significant impact on the solutions they provide. This has meant the best part of 2017 to-date, that they have had major performance issues with the products. Which has resulted in pages either take a very long time to load (minutes), or just not loading at all. In fact I attended a product Webinar, where even their presenter had issues with both slow and/or not loading pages throughout their presentation. They have been working hard over the last month or so, and are reassuring their consumers this will continue to improve as they work closely with Jira to optimize the performance. However this still should be considered when deciding if this product is ready enough for your business/needs. When all said and done this is a great product, which has only been let down by its recent performance issues. I am hopeful they will get over these issues and continue to develop what is a great product. It's only other down fall is the lack of up to date documentation, although if you are computer literate like myself, you can fudge through most of it without any major problems. Whilst they do have a great helpful support team always willing to help. They have also just started up Webinars to help explain recent changes, that they have/or about to make which are different to their documentation. This is a great move and should help new admins understand the system better, allowing for quick fire questions to be raised throughout it. This is truly a great product, which at least suits a software house such are ours 100% along with Timesheets. We are able to both Plan in our our development work with various teams, and also record the amount of time/effort it has taken against the plan. This helps us as a business record and recover costs that have been used to deliver our software solutions. While also allowing us to learn from past jobs and improve our work estimates on similar future work. The performance issues are still the biggest risk with this product, which is why I would warn any business to use a sense of caution in considering this product. However that said is defiantly one I would bookmark, and keep your ears open to news of these issues being a thing of the past.
    9 out of 9 found this review helpful
    Was this review helpful?YesNo
    Tempo for JIRA

    Hi James,

    Thanks you for your comprehensive review of our product Tempo Planner.

    As you rightly state, we have had some lag issues recently which we have been working hard to address. The changes that have been made to our systems, will only benefit our customers in the long run and these are changes that had to be made from a business point of view.

    We are working very hard to improve our documentation and we note that this is a work in progress.

    Thank you for being a customer and we very much look forward to servicing your organisation for many years to come.

    Kind regards,

    Albert Hauksson

    Planner Product Owner

    Tempo

    by Gijs Epping on 2017-06-23
    Great software and with the new update even better. Take some time to get use to the "system" once you get it, it is going to help your company grow.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Tempo for JIRA

    Hi Gijs,

    Thank you for leaving a fantastic review about our product Tempo Planner.

    The Planner Team works extremely hard to deliver features and performance that will aid businesses both great and small and we always appreciate hearing feedback from our customers. We have plans to improve our documentation, but we also have other resources available such as webinars, blog and Youtube channel that you can use to help gain a better understanfing of the product.

    We hope to have you as a loyal customer for many years to come and thanks again for your remarks.

    Regards,

    Albert Hauksson

    Planner Product Owner

    Tempo

    by Sven Jonas on 2017-06-22
    Unfortunately poor support, sent one support request two times and never received any answer.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Tempo for JIRA

    Hi Sven,

    Thanks for leaving a review for Tempo Planner.

    I have searched our system for your name and we don't have any matches of users that match your description or any tickets for that matter. If you could send us a ticket via the HelpCenter link or mention my name in the other tickets I can then investigate further for you.

    Kind regards,

    David Wilkie

    Customer Success Manager

    Tempo

    by Diana Corrigan on 2017-06-19
    they "upgraded" our version with no warning, and it has not worked properly since.
    Was this review helpful?YesNo
    Tempo for JIRA

    Hi Diana,

    Thanks for your review regarding the Tempo Planner migration.

    I can see from our records that 4 of your colleagues were notified of the migration, the notifications were sent out on the 24/05/2017 with the subject line - IMPORTANT: Tempo migration and permission changes.

    I can see that you have sent us a HelpCenter ticket since then which was solved. If you are still struggling with any issues, then please feel free to get back to us via our HelpCenter and we will try our best to help with any issues that you may be experiencing.

    Kind regards,

    David Wilkie

    Customer Success Manager

    Tempo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and add-ons based on the number of users in your instance.

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Add-ons are billed based on the number of users in your host product. JIRA Cloud add-ons are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for add-ons.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and add-ons will be changing July 31, 2017, as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this add-on, please contact the vendor for further information.

    If you've opted for annual billing for your host product, add-ons are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud add-ons.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons. For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Tempo for JIRA is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Tempo for JIRA is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-06-09

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 4.1.1 JIRA Server 7.0.0 - 7.4.1 Released 2017-07-19

    Summary

    Bug fix

    Details

    This version includes a hot fix where users could not view plans in the Resource Overview without having the Tempo Team Administration permission. This has now been fixed.

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Tempo Planner for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Tempo Planner for JIRA. You're prompted to log into MyAtlassian. Tempo Planner for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Tempo Planner for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Tempo Planner for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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