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Customers have installed this add-on in at least 5 active instances.
    by Supportbenchfor JIRA Cloud
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    Free add-on

    View your linked cases and activities within your JIRA issues

    View your linked cases and activities within your JIRA issues

    Single pane of glass

    View case activities within JIRA

    Search, create and comment within Supportbench

    Whether you are in JIRA or Supportbench, your key users will view what they need to from the interface they are comfortable working in.

    View all your linked case activities and content from within the issue itself.

    Have your agent create and comment and raise new issues directly from Supportbench without the need for them to log into JIRA.

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    Pricing

    Support

    Supportbench for JIRA isn't formally supported.

    Versions

    JIRA Cloud Released 2016-09-21

    Summary

    V2 of the Supportbench interface

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Supportbench for JIRA.
    4. Click Install to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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